Education Cloud Roadmap: Innovations for Campuswide Success
Join our product team for a close look at the Education Cloud roadmap for recruitment and admissions, student success, advancement and SIS. Learn about upcoming innovations and see features in action.
Important: This session is first come, first seated. You do not have a reserved seat.
, Director, Product Management, Salesforce
, Senior Director, Education Industry Solutions, Salesforce
, Director, Product Management, Salesforce
Role: Administrator
Industry: Education
Product: Agentforce Education
Session Level: Intermediate
Session Type: Breakout
Wednesday, Sep 1811:30 AM - 12:15 PM PDT
(6:30 PM - 7:15 PM GMT)
Moscone South, LL, Content Pavilion, Stage 2
Thursday, Sep 192:00 PM - 2:45 PM PDT
(9:00 PM - 9:45 PM GMT)
Moscone North, LL, Campground, Theater 1
Session Summary by Einstein: The Education Cloud Roadmap session showcased new innovations across recruitment and admissions, student success, advancement, and SIS. The product management team emphasized how Salesforce is integrating AI and data to enhance learner-centric experiences and operational strategies. The session highlighted several innovations, including intelligent degree planning, student management capabilities, inquiry management, and actionable unified search, all designed to support the trends and challenges in the education space. The integration of Tableau for contextual insights, MuleSoft for unstructured data, and Slack for AI-powered search and collaboration further demonstrated Salesforce's commitment to creating a seamless and interconnected ecosystem for institutions of all sizes. The roadmap included multiple Education Cloud demos and highlighted how a connected platform not only simplifies administrative processes but also enriches the experiences of learners and staff alike.
Key Takeaways by Einstein:
• Education Cloud is focusing on driving learner and institution success with a comprehensive roadmap to support the strategic and operational needs of recruitment and admissions, student success, advancement, and SIS.
• AI is at the forefront of Education Cloud development, with features like intelligent degree planning and student insights aimed at enhancing engagement and driving staff efficiency at scale.
• Interoperability is a core principle, with Salesforce emphasizing API-first approaches, integration capabilities, and Data Cloud for Education to connect internal and external data sources for a holistic view of every constituent.
With sessions and hands-on activities led by product experts, visionaries, and fellow Trailblazers, Dreamforce offers a deep dive into the latest in CRM + AI + Data + Trust.
Merlinda Lu
Salesforce Developer, IBM
We use cookies on our website to improve website performance, to analyze website usage and to tailor content and offers to your interests.
By clicking “Accept All Cookies”, you consent to us placing these cookies. By clicking “Do Not Accept”, you reject the usage of such cookies. We always place cookies that do not require consent, which are necessary for the website to work properly.
For more information about the different cookies we are using, read the Privacy Statement. To change your cookie settings and preferences, click the Cookie Consent Manager button.
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
