Yes
Administrator
Sales
Nonprofit
Public Sector
Agentforce Nonprofit
AppExchange
Intermediate
Theater
Yes
The recent conference session explored the critical challenges nonprofits face in maintaining customer loyalty, with a startling 74% of visitors ready to abandon a brand after just three bad experiences. In contrast to 80% of CEOs who overestimate the quality of their customer experience and a mere 8% of customers who agree. The session unveiled StoreConnect, a Salesforce-based Customer Commerce solution that helps to bridge this expectation gap by delivering enterprise configurability, marketplace ease of setup, and the scalability of standard eCommerce platforms, all in a single system. Demonstrations showed how StoreConnect integrates point of sale, eCommerce, content management, and other features directly with Salesforce, allowing significant operational savings. With client outcomes like 300% growth and 40% operational savings due to the elimination of data silos, is StoreConnect a game-changer for those seeking to enhance their customer engagement and efficiency.
<html><head></head><body><p>• StoreConnect provides a comprehensive Customer Commerce solution designed to support nonprofits by consolidating sales, content management, and customer engagement on a single Salesforce platform.</p><p>• The solution offers substantial financial benefits, including license fees starting at under $500 per month</p><p>• Live demonstrations highlighted the ease of updating website content, managing complex transactions such as donations and event tickets, and the flexibility to customize the platform to suit varying nonprofit needs.</p></body></html>
Session Summary by Einstein
https://docs.google.com/forms/d/e/1FAIpQLSfnK-8TwV1n7FqNXmJnsQAT6hYTDBRTShgx1CTXvB4mjgEV6w/viewform?usp=pp_url&entry.996201328=1718916057062001QZHN
Find out how to launch a complete eCommerce, full content management system, and donations platform inside of Salesforce.
Learn how to use your existing internal web development skills to launch a completely on-platform nonprofit membership site.
Hands-on demonstration of how to manage your site offerings, sales, donations, purchases, and content within Salesforce.
Yes
<a href="https://docs.google.com/forms/d/e/1FAIpQLSfnK-8TwV1n7FqNXmJnsQAT6hYTDBRTShgx1CTXvB4mjgEV6w/viewform?usp=pp_url&entry.996201328=1718916057062001QZHN">Report a Concern</a>
Theater
This session is first come, first seated. You do not have a reserved seat.
Yes
Yes
Campground
Moscone North
Tuesday, Sep 17
3:00 p.m. Tuesday, Sep 17
Learn how to maximize your nonprofit success using StoreConnect D2C Commerce for donations, content management, ecommerce, rewards, subscriptions, memberships, and point of sale all within Salesforce
Important: This session is first come, first seated. You do not have a reserved seat.