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  • Tue, Sep 20

Past Sessions

8:00 AM PDT - Tuesday, Sep 20

  • Certification
    Yes
    Marriott Marquis, Yerba Buena Level, Customer Success Lodge
    Yes
    Yes
    Marriott Marquis
    Yerba Buena
    Tuesday, Sep 20
    8:00 a.m. Tuesday, Sep 20
    You are able to bookmark this session in Agenda Builder, but your seat is not guaranteed until you submit this form. Please do so no later than Friday, September 16, 2022, 10:00 p.m. PST.
    • Tuesday, Sep 208:00 AM - 10:00 AM PDT
      (3:00 PM - 5:00 PM GMT)
      Salon 6 (Marriott Marquis, Yerba Buena Level)
  • Certification
    Yes
    Marriott Marquis, Yerba Buena Level, Customer Success Lodge
    Yes
    Yes
    Marriott Marquis
    Yerba Buena
    Tuesday, Sep 20
    8:00 a.m. Tuesday, Sep 20
    You are able to bookmark this session in Agenda Builder, but your seat is not guaranteed until you complete your registration in our exam delivery tool, Webassessor.
    • Tuesday, Sep 208:00 AM - 10:00 AM PDT
      (3:00 PM - 5:00 PM GMT)
      Salon 9 (Marriott Marquis, Yerba Buena Level)
  • Certification
    Yes
    Marriott Marquis, Yerba Buena Level, Customer Success Lodge
    Yes
    Yes
    Marriott Marquis
    Yerba Buena
    Tuesday, Sep 20
    8:00 a.m. Tuesday, Sep 20
    Please create your Tableau Certification account by 9/16 here, which will allow you to log in to take your exam onsite. Our team will register you for the onsite exam.
    • Tuesday, Sep 208:00 AM - 9:00 AM PDT
      (3:00 PM - 4:00 PM GMT)
      Salon 10 (Marriott Marquis, Yerba Buena Level)

9:00 AM PDT - Tuesday, Sep 20

  • Architect
    Salesforce Platform
    Interactive
    Intermediate
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    2:00 p.m. Thursday, Sep 22
    Thursday, Sep 22
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Join the Architect Relations team for an interactive workshop where you'll identify, track, and report on success metrics to communicate the value of your solutions to stakeholders.
    • Tuesday, Sep 209:00 AM - 10:00 AM PDT
      (4:00 PM - 5:00 PM GMT)
      Architect Vista (Moscone West, Trailblazer Forest)
  • Administrator
    Architect
    Developer
    Salesforce Platform
    Theater
    Beginner
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    3:00 p.m. Tuesday, Sep 20
    2:00 p.m. Thursday, Sep 22
    4:00 p.m. Tuesday, Sep 20
    1:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    3:00 p.m. Wednesday, Sep 21
    9:00 a.m. Tuesday, Sep 20
    11:00 a.m. Wednesday, Sep 21
    12:00 p.m. Tuesday, Sep 20
    10:00 a.m. Thursday, Sep 22
    11:00 a.m. Thursday, Sep 22
    10:00 a.m. Wednesday, Sep 21
    2:00 p.m. Wednesday, Sep 21
    9:00 a.m. Wednesday, Sep 21
    12:00 p.m. Wednesday, Sep 21
    8:00 a.m. Thursday, Sep 22
    12:00 p.m. Thursday, Sep 22
    Wednesday, Sep 21
    8:00 a.m. Wednesday, Sep 21
    5:00 p.m. Wednesday, Sep 21
    Thursday, Sep 22
    4:00 p.m. Wednesday, Sep 21
    3:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Tuesday, Sep 20
    9:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    Join us on a tour of Salesforce Customer 360 and learn how customers and users alike benefit from technology across the Salesforce ecosystem to drive productivity, efficiency, and innovation.
    • Tuesday, Sep 209:00 AM - 9:15 AM PDT
      (4:00 PM - 4:15 PM GMT)
      Customer 360 Theater (Trailblazer Forest)
  • Service
    Financial Services
    Professional Services
    Sales Cloud
    Service Cloud
    Theater
    Sponsors
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    See some of the latest innovations in Advanced Resource Management. From optimized resource plans to scalable skills management, technology is transforming how services businesses are deploying talent
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Theater Three (Moscone South, Campground)
  • Architect
    MuleSoft
    Integration
    Theater
    MuleSoft
    Yes
    Moscone West, Level 2, MuleSoft Lodge
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Observability is a critical attribute of software design that gives you control over systems by proactively monitoring datasets like metrics, logs, health, and traces. Join us to learn best practices.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      MuleSoft Theater (Moscone West, Level 2)
  • Architect
    Consultant
    Data Analyst
    Salesforce Platform
    Data Culture
    Theater
    Advanced
    Architect
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    11:00 a.m. Wednesday, Sep 21
    Wednesday, Sep 21
    A discussion about key questions architects should ask when estimating data volumes, along with best practice guidance on how to choose between scalable architecture patterns.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Redwood Theater (Moscone West, Trailblazer Forest)
  • Marketing
    Marketing Cloud
    Automation
    Theater
    Marketing
    Yes
    Moscone West, Level 2, Marketing Lodge
    Yes
    Yes
    Moscone West
    Level 2
    4:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Wednesday, Sep 21
    In this session learn how breakthrough brands are using Marketing Cloud Personalization to efficiently deliver site visits that drive relevant customer experiences at this critical online touchpoint.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Marketing Theater (Moscone West, Level 2)
  • Commerce
    Marketing
    IT
    Automotive
    Retail
    Consumer Goods
    Commerce Cloud
    Marketing Cloud
    Net Zero Cloud
    Sustainability
    Theater
    Beginner
    Commerce
    Yes
    Moscone West, Level 2, Commerce Lodge
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Web3 may be the next frontier, but new tech can also uncover new risks and challenges, from scams to sustainability. Join us to explore guidance for entering Web3 while leading with core values.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Commerce Theater (Moscone West, Level 2)
  • Administrator
    IT
    Salesforce Platform
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how to use Salesforce’s newest addition to Privacy Center, Preference Manager, to create privacy forms for capturing end-user consent and preferences.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Platform Theater (Moscone West, Level 2)
  • Administrator
    IT
    Operations
    Sales Cloud
    Salesforce Platform
    Slack
    Future of Work
    Theater
    Beginner
    Partners
    Yes
    https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Partners/episode/episode-s1e2/
    Metreon, City View, Embarcadro
    Moscone South, Hall E, Salesforce+ Camp
    Yes
    Yes
    Metreon, City View
    Embarcadero
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    Wednesday, Sep 21
    IBM is one of Slack's largest customers and won the 2022 Slack Spotlight Award for Digital HQ Excellence. Learn how IBM uses Slack across all global employees, and tips to transform your organization.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Summit Lookout Theater (Metreon, City View)
  • Developer
    Salesforce Platform
    Theater
    Developer
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how to use the Replay Debugger and Interactive Debugger with your Salesforce projects. These tools will elevate your debugging experience in VS Code.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Developer Theater (West, Trailblazer Forest)
  • Administrator
    Developer
    IT
    Salesforce Platform
    Automation
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how you can supercharge your Salesforce data with Salesforce Flow for Slack to create conversation-based automation and experiences that meet the users where they are.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Magic Falls Theater West (Moscone West, Level 2)
  • Administrator
    Salesforce Platform
    Theater
    Intermediate
    Admin
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Interested in presenting at events but not sure where to start? Learn how to share your unique point of view, experience and expertise with practical tips on where to start.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Admin Theater (Moscone West, Trailblazer Forest)
  • Sales
    Service
    Financial Services
    Sales Cloud
    Service Cloud
    Automation
    Theater
    Intermediate
    Ind: FinServ
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Whether you are new to Salesforce or have been using Sales Cloud and Service Cloud for years, come learn about our purpose-built solutions for banks, wealth managers, and insurance companies.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Theater Four (Moscone South, Campground)
  • Sales
    Other
    Sales Cloud
    Sales Enablement
    Automation
    Theater
    Beginner
    Sales
    Yes
    Moscone South, Level 3, Sales & Service Lodge
    Yes
    Yes
    Moscone South
    Level 3
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    Wednesday, Sep 21
    Dive into the all-new Enablement and learn how Sales Cloud gets new hires ramped up, fast.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Sales Theater (Moscone South, Level 3)
  • Marketing
    Quip
    Slack
    Salesforce on Salesforce
    Theater
    Salesforce on Salesforce
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Taking HQ marketing campaigns into multiple markets is complex but reaps significant ROI when successful. Salesforce shows you how to land these campaigns globally so you can take on the world, too.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • IT
    Other
    Salesforce Platform
    Trailhead
    Salesforce on Salesforce
    Theater
    Beginner
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Join us to learn tips, tricks, and best practices on how to create a culture of continuous learning at your company with Trailhead.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Trailhead Theater (West, Trailblazer Forest)
  • Campfire
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Meet the Trailblazer Community team at Salesforce and connect (and reconnect) with Trailblazer Community members from around the world.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Einstein Community Campfire (Trailblazer Forest)
  • Other
    Other
    Salesforce Platform
    Trailhead
    Campfire
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Meet the Trailblazer Community team at Salesforce and connect (and reconnect) with Trailblazer Community members from around the world.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Astro Community Campfire (Trailblazer Forest)
  • Partner
    Purchasing & Procurement
    Sales
    Financial Services
    Healthcare & Life Sciences
    Technology
    Salesforce Platform
    Automation
    Theater
    Sponsors
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Looking at the rings of a tree can tell you a lot about the journey that tree has made. Avnio & Salesforce discuss how this approach can be applied to digital data to unlock valuable customer insights
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Theater Two (Moscone South, Campground)
  • Data Analyst
    Other
    Other
    Tableau
    Data Culture
    Theater
    Tableau
    Yes
    Moscone West, Level 2, Tableau Lodge
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Have you created a fantastic dashboard, but your users stuggle to understand it? Join us to learn how to become a master data storyteller using a narrative format with the new Data Stories feature.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Tableau Theater (Moscone West, Level 2)
  • Other
    Slack
    Future of Work
    Theater
    Slack
    Yes
    Moscone West, Level 3, Slack Canopy
    Yes
    Yes
    Moscone West
    Level 3
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Wednesday, Sep 21
    2:00 p.m. Wednesday, Sep 21
    Join us for seven actionable tips that will help you discover how to bring together teammates, tools, and information in Slack.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Slack Theater (Moscone West, Level 3)
  • Administrator
    Operations
    Sales Cloud
    Salesforce Platform
    Theater
    Salesforce Easy
    Yes
    Moscone South, Campground
    Moscone West, Level 2, Marketing Lodge
    Yes
    Yes
    Moscone South
    Halls ABC
    Thursday, Sep 22
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    12:00 p.m. Thursday, Sep 22
    It’s easier to self-serve and manage your Salesforce account, but how does that help your business? Learn how Your Account empowers you to understand your contract and browse, buy, and renew products.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Theater One (Moscone South, Campground)
  • IT
    Sales
    Service
    Energy & Utilities
    Manufacturing
    Energy & Utilities Cloud
    Sales Cloud
    Service Cloud
    Data Culture
    Theater
    Ind: MAE
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how energy and utility companies are building predictive contact centers, personalizing services, driving energy efficiency and EV program adoption, and transforming customer experiences.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Magic Falls Theater East (Moscone West, Level 2)
  • Marketing
    Service
    Education
    Salesforce for Education
    Marketing Cloud
    Automation
    Theater
    Ind: Nonprofit & Education
    Yes
    https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Education/episode/episode-s1e6/
    Moscone South, Hall E, Salesforce+ Camp
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Hall E
    1:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Wednesday, Sep 21
    Hear how Indiana University Foundation and Alumni Association designed an innovative, "Amazon-like" approach to advancement to better engage with constituents, increase affinity, and drive donations.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Camp Two (Moscone North, Salesforce+ Camp)
  • IT
    Service
    Retail
    Service Cloud
    Automation
    Theater
    Service
    Yes
    Moscone South, Level 3, Sales & Service Lodge
    Yes
    Yes
    Moscone South
    Level 3
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Get your contact center up and running in weeks by bringing your own telephony to Service Cloud Voice. Hear from our expert partners on how to easily connect with your customers.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Service Theater (Moscone South, Level 3)
  • Administrator
    Architect
    Developer
    Customer Data Platform
    Theater
    Beginner
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    2:00 p.m. Thursday, Sep 22
    3:00 p.m. Tuesday, Sep 20
    4:00 p.m. Tuesday, Sep 20
    1:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    3:00 p.m. Wednesday, Sep 21
    9:00 a.m. Tuesday, Sep 20
    11:00 a.m. Wednesday, Sep 21
    12:00 p.m. Tuesday, Sep 20
    10:00 a.m. Thursday, Sep 22
    11:00 a.m. Thursday, Sep 22
    10:00 a.m. Wednesday, Sep 21
    2:00 p.m. Wednesday, Sep 21
    9:00 a.m. Wednesday, Sep 21
    12:00 p.m. Wednesday, Sep 21
    8:00 a.m. Thursday, Sep 22
    12:00 p.m. Thursday, Sep 22
    Wednesday, Sep 21
    8:00 a.m. Wednesday, Sep 21
    Thursday, Sep 22
    4:00 p.m. Wednesday, Sep 21
    3:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Tuesday, Sep 20
    9:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    In this fast-paced session, learn what CDP is, how it works, and why it’s important as the single source of truth for your data across Customer 360 and beyond.
    • Tuesday, Sep 209:30 AM - 9:45 AM PDT
      (4:30 PM - 4:45 PM GMT)
      Customer 360 Theater (Trailblazer Forest)
  • Service
    Service Cloud
    Automation
    Bring Your Own Device
    Yes
    Moscone South, Level 3, Sales & Service Lodge
    Yes
    Yes
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    This 45-minute, hands-on workshop will guide you down the path to modern customer service with Service Cloud Voice and how to enable faster, smarter phone support.
    • Tuesday, Sep 209:30 AM - 10:15 AM PDT
      (4:30 PM - 5:15 PM GMT)
      Service Workshop (Moscone South, Level 3)
  • Administrator
    Salesforce Platform
    Automation
    Theater
    Beginner
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Thursday, Sep 22
    11:00 a.m. Thursday, Sep 22
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    What innovations are coming to AppExchange? Learn about the future of the AppExchange roadmap, giving you insight into the evolution of intelligent discovery and exploration.
    • Tuesday, Sep 209:30 AM - 9:50 AM PDT
      (4:30 PM - 4:50 PM GMT)
      AppExchange Campfire (West, Trailblazer Forest)

10:00 AM PDT - Tuesday, Sep 20

  • Marketing
    Keynote
    Main Keynote
    Yes
    Moscone North, Hall F
    Yes
    Yes
    Moscone North
    Hall F
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20

    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests!
    Overflow Areas
    Keynote Room (Moscone West, Level 3)
    Keynote Room 2020 (Moscone West, Level 2)
    Room 3016 (Moscone West, Level 3)
    Room 3020 (Moscone West, Level 3)
    Room 2005 (Moscone West, Level 2)
    Room 2008 (Moscone West, Level 2)
    Room 2011 (Moscone West, Level 2)
    Room 2012 (Moscone West, Level 2)
    Room 2024 (Moscone West, Level 2)
    Salesforce+ Camp (Moscone South)

    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Keynote Room (Moscone North, Hall F)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 3
    Yes
    Moscone West
    Level 3
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Keynote Room (Moscone West, Level 3)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 2
    Yes
    Moscone West
    Level 2
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Keynote Room (Moscone West, Level 2)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 2
    Yes
    Moscone West
    Level 2
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 2008 (Moscone West, Level 2)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 2
    Yes
    Moscone West
    Level 2
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 2011 (Moscone West, Level 2)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 3
    Yes
    Moscone West
    Level 3
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 3016 (Moscone West, Level 3)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 2
    Yes
    Moscone West
    Level 2
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 2012 (Moscone West, Level 2)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 2
    Yes
    Moscone West
    Level 2
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 2005 (Moscone West, Level 2)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 2
    Yes
    Moscone West
    Level 2
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 2024 (Moscone West, Level 2)
  • Keynote
    Main Keynote
    Yes
    Moscone West, Level 3
    Yes
    Moscone West
    Level 3
    10:00 a.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join Co-CEOs Marc Benioff and Bret Taylor along with special guests! This is a live stream from the Main Keynote Room.
    • Tuesday, Sep 2010:00 AM - 12:00 PM PDT
      (5:00 PM - 7:00 PM GMT)
      Room 3020 (Moscone West, Level 3)

11:00 AM PDT - Tuesday, Sep 20

  • Activity
    Yes
    Yes
    11:00 a.m. Tuesday, Sep 20
    11:00 a.m. Thursday, Sep 22
    Wednesday, Sep 21
    Tuesday, Sep 20
    Thursday, Sep 22
    11:00 a.m. Wednesday, Sep 21
    Each day during lunch, join us in planting 5,000 native seedlings for our local San Francisco parks in partnership with Literacy for Environmental Justice and Golden Gate Audubon.
    • Tuesday, Sep 2011:00 AM - 1:00 PM PDT
      (6:00 PM - 8:00 PM GMT)
      Dreamforest (Howard St.)

12:00 PM PDT - Tuesday, Sep 20

  • Architect
    Consultant
    Salesforce Platform
    Automation
    Interactive
    Advanced
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Thursday, Sep 22
    Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    10:00 a.m. Thursday, Sep 22
    Get hands-on with Salesforce Well-Architected in this interactive workshop where you'll design automations to meet key business goals and objectives at scale.
    • Tuesday, Sep 2012:00 PM - 1:00 PM PDT
      (7:00 PM - 8:00 PM GMT)
      Architect Vista (Moscone West, Trailblazer Forest)
  • Customer Data Platform
    Theater
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    3:00 p.m. Tuesday, Sep 20
    9:00 a.m. Wednesday, Sep 21
    2:00 p.m. Thursday, Sep 22
    4:00 p.m. Tuesday, Sep 20
    1:00 p.m. Wednesday, Sep 21
    12:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    3:00 p.m. Wednesday, Sep 21
    12:00 p.m. Thursday, Sep 22
    11:00 a.m. Wednesday, Sep 21
    Wednesday, Sep 21
    12:00 p.m. Tuesday, Sep 20
    10:00 a.m. Thursday, Sep 22
    Thursday, Sep 22
    4:00 p.m. Wednesday, Sep 21
    11:00 a.m. Thursday, Sep 22
    3:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    2:00 p.m. Wednesday, Sep 21
    9:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    Build your Customer 360 and allow for a single source of truth combining data from Salesforce, the world's #1 CRM, with Snowflake, the leading cloud-based data platform.
    • Tuesday, Sep 2012:00 PM - 12:20 PM PDT
      (7:00 PM - 7:20 PM GMT)
      Snowflake Theater (Moscone South, Campground)
  • Marketing
    Customer Data Platform
    Table Talk
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    2:00 p.m. Thursday, Sep 22
    Thursday, Sep 22
    Tuesday, Sep 20
    Wednesday, Sep 21
    12:00 p.m. Tuesday, Sep 20
    2:00 p.m. Wednesday, Sep 21
    10:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    Salesforce CDP experts answer questions about the Customer Data Platfom. Space is limited so seating will be on a first-come, first-served basis.
    • Tuesday, Sep 2012:00 PM - 12:50 PM PDT
      (7:00 PM - 7:50 PM GMT)
      Magic Falls - Real Time (Moscone West, Level 2)
  • Luminary Keynote
    Luminary
    Yes
    Yerba Buena Center for the Arts
    Yes
    Yes
    Yerba Buena
    Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    Move fast, pivot accordingly, and leverage the right technology to develop new products to meet demands. Hear from CEOs who have figured out how to accelerate constant reinvention and drive success.
    • Tuesday, Sep 2012:00 PM - 12:45 PM PDT
      (7:00 PM - 7:45 PM GMT)
      Yerba Buena Theater (YBCA)
  • Administrator
    Architect
    Developer
    Salesforce Platform
    Theater
    Beginner
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    3:00 p.m. Tuesday, Sep 20
    2:00 p.m. Thursday, Sep 22
    4:00 p.m. Tuesday, Sep 20
    1:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    3:00 p.m. Wednesday, Sep 21
    9:00 a.m. Tuesday, Sep 20
    11:00 a.m. Wednesday, Sep 21
    12:00 p.m. Tuesday, Sep 20
    10:00 a.m. Thursday, Sep 22
    11:00 a.m. Thursday, Sep 22
    10:00 a.m. Wednesday, Sep 21
    2:00 p.m. Wednesday, Sep 21
    9:00 a.m. Wednesday, Sep 21
    12:00 p.m. Wednesday, Sep 21
    8:00 a.m. Thursday, Sep 22
    12:00 p.m. Thursday, Sep 22
    Wednesday, Sep 21
    8:00 a.m. Wednesday, Sep 21
    5:00 p.m. Wednesday, Sep 21
    Thursday, Sep 22
    4:00 p.m. Wednesday, Sep 21
    3:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Tuesday, Sep 20
    9:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    Join us on a tour of Salesforce Customer 360 and learn how customers and users alike benefit from technology across the Salesforce ecosystem to drive productivity, efficiency, and innovation.
    • Tuesday, Sep 2012:00 PM - 12:15 PM PDT
      (7:00 PM - 7:15 PM GMT)
      Customer 360 Theater (Trailblazer Forest)
  • IT
    Product Management
    Healthcare & Life Sciences
    Health Cloud
    Service Cloud
    Breakout
    Ind: HLS
    Yes
    Moscone West, Level 3
    Yes
    Yes
    Moscone West
    Level 3
    Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    See how the latest Health Cloud innovations help organizations personalize experiences, automate processes, and drive holistic health. Get a sneak peek into the roadmap and see the product live.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Room 3014 (Moscone West, Level 3)
  • IT
    Sales
    Salesforce Platform
    Slack
    Salesforce on Salesforce
    Breakout
    Slack
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    Our Digital HQ is changing the way we get work done for the better. Join Salesforce business technology for best practices on how we’re driving efficiency by connecting processes inside Slack.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Room 2018 (Moscone West, Level 2)
  • Commerce
    Administrator
    Manufacturing
    Retail
    Commerce Cloud
    Service Cloud
    Automation
    Breakout
    Commerce
    Yes
    Moscone West, Level 3
    Yes
    Yes
    Moscone West
    Level 3
    Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    Join us to learn how to service orders efficiently, unlock inventory insights across channels, and offer sustainable fulfillment options with the perfect order.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Room 3018 (Moscone West, Level 3)