Learn how the University of Miami set up its virtual one-stop solution, and then extended the solution to support the onboarding of six pilot offices to utilize case management.
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1 to 6: One Stop to Repeatable Case Management
Role: IT, Service
Industry: Education
Product: Agentforce Education, Agentforce Service
Session Type: Theater
Speakers
Executive Director, IT, University of Miami
Solutions Architect, University of Miami
- Thursday, Sep 2211:30 AM - 11:50 AM PDT(6:30 PM - 6:50 PM GMT)Platform Theater (Moscone West, Level 2)