Learn how energy and utility companies are building predictive contact centers, personalizing services, driving energy efficiency and EV program adoption, and transforming customer experiences.
Tue, Sep 20, 25 sessions
Past Sessions
9:00 AM PDT - Tuesday, Sep 20
- ITSalesServiceEnergy & UtilitiesManufacturingAgentforce Energy and UtilitiesAgentforce SalesAgentforce ServiceData CultureTheaterInd: MAEYesMoscone West, Level 2, Magic FallsYesYesMoscone WestLevel 2Tuesday, Sep 209:00 a.m. Tuesday, Sep 20
- Tuesday, Sep 209:15 AM - 9:35 AM PDT(4:15 PM - 4:35 PM GMT)Magic Falls Theater East (Moscone West, Level 2)
12:00 PM PDT - Tuesday, Sep 20
- CommerceAdministratorManufacturingRetailAgentforce CommerceAgentforce ServiceAutomationBreakoutCommerceYesMoscone West, Level 3YesYesMoscone WestLevel 312:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Join us to learn how to service orders efficiently, unlock inventory insights across channels, and offer sustainable fulfillment options with the perfect order.
- Tuesday, Sep 2012:00 PM - 12:40 PM PDT(7:00 PM - 7:40 PM GMT)Room 3018 (Moscone West, Level 3)
- Finance & AccountingSalesManufacturingConsumer GoodsAgentforce Consumer GoodsAgentforce MuleSoftAutomationTheaterYesMoscone South, CampgroundYesYesThursday, Sep 2212:00 p.m. Tuesday, Sep 203:00 p.m. Thursday, Sep 22Wednesday, Sep 21Tuesday, Sep 2010:00 a.m. Wednesday, Sep 21CG Cloud helps consumer goods companies accelerate growth from planning to execution. Learn about the future of CG Cloud and the latest innovations in retail execution and trade promotion management.
- Tuesday, Sep 2012:00 PM - 12:20 PM PDT(7:00 PM - 7:20 PM GMT)Industry Innovation Theater East (Campground)
- CommerceAdministratorManufacturingRetailConsumer GoodsAgentforce CommerceAgentforce ServiceAutomationTheaterCommerceYesMoscone West, Level 2, Magic FallsYesYesMoscone WestLevel 212:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Join us to learn how to service orders seamlessly, unlock inventory insights across channels, cut costs with fulfillment automation, and stay ahead of your competition with the perfect order.
- Tuesday, Sep 2012:30 PM - 12:50 PM PDT(7:30 PM - 7:50 PM GMT)Magic Falls Theater West (Moscone West, Level 2)
- Finance & AccountingOperationsSalesManufacturingProfessional ServicesTechnologyAgentforce Revenue ManagementAgentforce SalesAutomationTheaterSalesYesMoscone South, CampgroundMoscone South, Level 3, Sales & Service LodgeYesYesMoscone SouthLevel 3Thursday, Sep 221:00 p.m. Thursday, Sep 2212:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Now's a pretty good time to focus on cash flow. Learn best practices for connecting data and processes across the customer lifecycle, and how they power better billing.
- Tuesday, Sep 2012:30 PM - 12:50 PM PDT(7:30 PM - 7:50 PM GMT)Sales Theater (Moscone South, Level 3)
- Finance & AccountingSalesManufacturingConsumer GoodsAgentforce Consumer GoodsTableauFuture of WorkBreakoutInd: Consumer GoodsYesMoscone West, Level 2YesYesMoscone WestLevel 212:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Evolving your brand to meet consumer needs requires consumer-centricity and the right systems. Hear how a leading consumer goods company is leveraging digital excellence to grow with CG Cloud.
- Tuesday, Sep 2012:30 PM - 1:10 PM PDT(7:30 PM - 8:10 PM GMT)Room 2024 (Moscone West, Level 2)
- CommerceMarketingSalesServiceManufacturingAgentforce CommerceExperience CloudAgentforce ManufacturingAgentforce Revenue ManagementCRM AnalyticsTheaterInd: MAEYesMoscone South, CampgroundYesYesMoscone SouthHalls ABC12:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Learn how a 100-year-old manufacturer of HVAC and other products is modernizing operations, growing new aftermarket revenue streams, and reducing its cost-to-serve.
- Tuesday, Sep 2012:30 PM - 12:50 PM PDT(7:30 PM - 7:50 PM GMT)Theater Four (Moscone South, Campground)
1:00 PM PDT - Tuesday, Sep 20
- CommerceManufacturingAgentforce CommerceCustomer SuccessCircles of SuccessCommerceYesMarriott Marquis, Yerba Buena Level, Customer Success LodgeYesYesMarriott MarquisYerba Buena1:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Join this small group discussion on how today’s B2B buyer has B2C expectations. Learn best practices for increasing revenue, attracting new customers, and maximizing ROI.
- Tuesday, Sep 201:00 PM - 1:40 PM PDT(8:00 PM - 8:40 PM GMT)Salon 15 (Marriott Marquis, Yerba Buena Level)
- SalesManufacturingAgentforce ManufacturingTheaterYesMoscone South, CampgroundYesYesThursday, Sep 222:00 p.m. Thursday, Sep 221:00 p.m. Tuesday, Sep 202:00 p.m. Wednesday, Sep 21Wednesday, Sep 21Tuesday, Sep 20Get a sneak peek at our Manufacturing Cloud roadmap, including a technical overview of our manufacturing portfolio. See the products in action, and ask our product experts your questions.
- Tuesday, Sep 201:00 PM - 1:20 PM PDT(8:00 PM - 8:20 PM GMT)Industry Innovation Theater West (Campground)
- MarketingOperationsSalesServiceAutomotiveManufacturingConsumer GoodsExperience CloudAgentforce ManufacturingAgentforce MarketingAgentforce ServiceCRM AnalyticsTheaterInd: MAEYesMoscone West, Level 2, Tableau LodgeYesYesMoscone WestLevel 21:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Learn how one global manufacturer of safety products is driving its growth agenda by improving the experiences it provides to its customers and employees.
- Tuesday, Sep 201:30 PM - 1:50 PM PDT(8:30 PM - 8:50 PM GMT)Tableau Theater (Moscone West, Level 2)
2:00 PM PDT - Tuesday, Sep 20
- PartnerManufacturingTechnologyAgentforce CommerceAgentforce MarketingFuture of WorkTheaterSponsorsYesMoscone West, Level 2, Tableau LodgeYesYesMoscone WestLevel 22:00 p.m. Tuesday, Sep 20Tuesday, Sep 20In this session, we'll explore how Align Technologies used Bynder DAM and Salesforce to centralize content operations, and how it will leverage the integration to create seamless content experiences.
- Tuesday, Sep 202:00 PM - 2:20 PM PDT(9:00 PM - 9:20 PM GMT)Tableau Theater (Moscone West, Level 2)
- OperationsSalesManufacturingAgentforce ManufacturingCRM AnalyticsIntegrationTheaterExecutive/Thought LeadershipYesMoscone South, CampgroundYesYes2:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Gerent’s Bid Boss Accelerator enables strategic project bidding for distributors through a multi-stakeholder approach and can quickly transform an organization from an order-taker to a market leader.
- Tuesday, Sep 202:00 PM - 2:20 PM PDT(9:00 PM - 9:20 PM GMT)Industry Innovation Theater West (Campground)
- SalesServiceAutomotiveManufacturingAgentforce ManufacturingAgentforce ServiceFuture of WorkKeynoteInd: MAEYeshttps://www.salesforce.com/plus/experience/Dreamforce_2022/series/Manufacturing_Automotive_and_Energy/episode/episode-s1e1/Moscone West, Level 3YesYesMoscone WestLevel 32:00 p.m. Tuesday, Sep 20Tuesday, Sep 20A digital-first future demands personalized and unified experiences. Learn how leaders are driving the future of work by transforming the way they connect with customers, partners, and one another.
- Tuesday, Sep 202:00 PM - 2:40 PM PDT(9:00 PM - 9:40 PM GMT)Keynote Room (Moscone West, Level 3)
- SalesManufacturingAgentforce MuleSoftCustomer Reference RoundtableYesMarriott Marquis Meeting Center, Floor 5YesCustomer Reference RoundtablesLimited capacity - mention the "Sunoco Products Customer Reference Roundtable" to your account team to request a spot.2:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Nominate your prospects to join an intimate conversation with Sonoco Products about MuleSoft Anypoint - without Salesforce in the room.
- Tuesday, Sep 202:30 PM - 3:30 PM PDT(9:30 PM - 10:30 PM GMT)Sierra D (Marriott Marquis, 5th Floor)
Additional Details:: Limited capacity - mention the "Sunoco Products Customer Reference Roundtable" to your account team to request a spot. - CommerceOperationsSalesManufacturingAgentforce CommerceAgentforce ManufacturingAgentforce Revenue ManagementTheaterInd: MAEYeshttps://www.salesforce.com/plus/experience/Dreamforce_2022/series/Manufacturing_Automotive_and_Energy/episode/episode-s1e7/Moscone South, Hall E, Salesforce+ CampYesYesMoscone SouthHall E2:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Disconnected processes and siloed data eroding your sales and margins? Find out how to plug revenue leakage by integrating your selling and revenue management processes on a single platform.
- Tuesday, Sep 202:30 PM - 2:50 PM PDT(9:30 PM - 9:50 PM GMT)Camp Two (Moscone North, Salesforce+ Camp)
- MarketingServiceManufacturingConsumer GoodsAgentforce ServiceCustomer Data PlatformBreakoutSponsorsYesMoscone West, Level 2YesYesMoscone WestLevel 22:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Hear from customers unlocking the next wave of value with Salesforce’s multi-cloud capabilities to optimize digital operations, unlock revenue streams & deliver a connected experience for customers.
- Tuesday, Sep 202:30 PM - 3:10 PM PDT(9:30 PM - 10:10 PM GMT)Room 2008 (Moscone West, Level 2)
3:00 PM PDT - Tuesday, Sep 20
- ITSalesServiceEnergy & UtilitiesManufacturingAgentforce Energy and UtilitiesAgentforce SalesAgentforce 360 PlatformData CultureTheaterExecutive/Thought LeadershipInd: MAEYesMoscone South, CampgroundYesYesMoscone SouthHalls ABC3:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Utilities are increasingly focusing on how to improve satisfaction while lowering cost. Hear how utilities push customer centricity, unify customer data, and create a single 360-degree view.
- Tuesday, Sep 203:00 PM - 3:20 PM PDT(10:00 PM - 10:20 PM GMT)Theater Four (Moscone South, Campground)
- Finance & AccountingOperationsSalesManufacturingProfessional ServicesTechnologyAgentforce Revenue ManagementAgentforce SalesTheaterSalesYesMoscone South, Level 3, Sales & Service LodgeYesYesMoscone SouthLevel 33:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Transformation doesn't have to be disruptive. Learn how to take a phased approach to Revenue Cloud implementation, from gathering requirements to driving adoption.
- Tuesday, Sep 203:00 PM - 3:20 PM PDT(10:00 PM - 10:20 PM GMT)Sales Theater (Moscone South, Level 3)
- ITSalesManufacturingConsumer GoodsAgentforce Consumer GoodsAgentforce MarketingAutomationKeynoteInd: Consumer GoodsYeshttps://www.salesforce.com/plus/experience/Dreamforce_2022/series/Consumer_Goods/episode/episode-s1e1/Moscone West, Level 3YesYesMoscone WestLevel 33:00 p.m. Tuesday, Sep 20Tuesday, Sep 20Driving profitable growth is the number one priority in CPG. Hear how Trailblazers are navigating economic headwinds with Salesforce Customer 360.
- Tuesday, Sep 203:30 PM - 4:10 PM PDT(10:30 PM - 11:10 PM GMT)Keynote Room (Moscone West, Level 3)
4:00 PM PDT - Tuesday, Sep 20
- OperationsSalesManufacturingTechnologyAgentforce Revenue ManagementAgentforce SalesAutomationTheaterSponsorsYesMoscone West, Level 2, Tableau LodgeYesYesMoscone WestLevel 2Tuesday, Sep 204:00 p.m. Tuesday, Sep 20In this session, you’ll hear the latest data from our Sales Talent Crisis survey and learn how to get every part of sales org energy aligned to corporate goals and every rep hitting their number.
- Tuesday, Sep 204:30 PM - 4:50 PM PDT(11:30 PM - 11:50 PM GMT)Tableau Theater (Moscone West, Level 2)
- OperationsSalesServiceManufacturingAgentforce ManufacturingTableauCRM AnalyticsData CultureTheaterInd: MAEYesMoscone South, Level 3, Sales & Service LodgeYesYesMoscone SouthLevel 3Tuesday, Sep 204:00 p.m. Tuesday, Sep 20Turn your data into actionable intelligence, visualizations, and predictive insights to measurably improve every aspect of your manufacturing commercial operations and services.
- Tuesday, Sep 204:30 PM - 4:50 PM PDT(11:30 PM - 11:50 PM GMT)Service Theater (Moscone South, Level 3)
- ITHealthcare & Life SciencesManufacturingConsumer GoodsAgentforce SalesAgentforce 360 PlatformAgentforce ServiceFuture of WorkTheaterSponsorsYesMoscone West, Level 2, IT LodgeYesYesMoscone WestHalls ABCTuesday, Sep 204:00 p.m. Tuesday, Sep 20Learn how Blentech connected its business data into a single source of truth across its entire enterprise through digital business transformation with Rootstock on the Salesforce Platform.
- Tuesday, Sep 204:30 PM - 4:50 PM PDT(11:30 PM - 11:50 PM GMT)Platform Theater (Moscone West, Level 2)
- ITSalesServiceEnergy & UtilitiesManufacturingAgentforce Energy and UtilitiesAgentforce SalesAgentforce ServiceSustainabilityBreakoutInd: MAEYeshttps://www.salesforce.com/plus/experience/Dreamforce_2022/series/Manufacturing_Automotive_and_Energy/episode/episode-s1e5/Moscone South, Hall E, Salesforce+ CampYesYesMoscone SouthHall ETuesday, Sep 204:00 p.m. Tuesday, Sep 20The energy transition is the biggest opportunity in 100+ years. See how companies are aligning with customers and creating bold, agile, and resilient business models that drive value with Salesforce.
- Tuesday, Sep 204:30 PM - 5:10 PM PDT(11:30 PM - 12:10 AM GMT)Camp Five (Moscone North, Salesforce+ Camp)