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  • Tue, Sep 20
Tue, Sep 20, 93 sessions

Past Sessions

9:00 AM PDT - Tuesday, Sep 20

  • Commerce
    Marketing
    IT
    Automotive
    Retail
    Consumer Goods
    Agentforce Commerce
    Agentforce Marketing
    Agentforce Net Zero
    Sustainability
    Theater
    Beginner
    Commerce
    Yes
    Moscone West, Level 2, Commerce Lodge
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Web3 may be the next frontier, but new tech can also uncover new risks and challenges, from scams to sustainability. Join us to explore guidance for entering Web3 while leading with core values.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Commerce Theater (Moscone West, Level 2)
  • Administrator
    IT
    Agentforce 360 Platform
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how to use Salesforce’s newest addition to Privacy Center, Preference Manager, to create privacy forms for capturing end-user consent and preferences.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Platform Theater (Moscone West, Level 2)
  • Administrator
    IT
    Operations
    Agentforce Sales
    Agentforce 360 Platform
    Slack
    Future of Work
    Theater
    Beginner
    Partners
    Yes
    https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Partners/episode/episode-s1e2/
    Metreon, City View, Embarcadro
    Moscone South, Hall E, Salesforce+ Camp
    Yes
    Yes
    Metreon, City View
    Embarcadero
    Wednesday, Sep 21
    Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    9:00 a.m. Tuesday, Sep 20
    IBM is one of Slack's largest customers and won the 2022 Slack Spotlight Award for Digital HQ Excellence. Learn how IBM uses Slack across all global employees, and tips to transform your organization.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Summit Lookout Theater (Metreon, City View)
  • Administrator
    Developer
    IT
    Agentforce 360 Platform
    Automation
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how you can supercharge your Salesforce data with Salesforce Flow for Slack to create conversation-based automation and experiences that meet the users where they are.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Magic Falls Theater West (Moscone West, Level 2)
  • IT
    Other
    Agentforce 360 Platform
    Trailhead
    Salesforce on Salesforce
    Theater
    Beginner
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Join us to learn tips, tricks, and best practices on how to create a culture of continuous learning at your company with Trailhead.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Trailhead Theater (West, Trailblazer Forest)
  • IT
    Sales
    Service
    Energy & Utilities
    Manufacturing
    Agentforce Energy and Utilities
    Agentforce Sales
    Agentforce Service
    Data Culture
    Theater
    Ind: MAE
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    Moscone West
    Level 2
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Learn how energy and utility companies are building predictive contact centers, personalizing services, driving energy efficiency and EV program adoption, and transforming customer experiences.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Magic Falls Theater East (Moscone West, Level 2)
  • IT
    Service
    Retail
    Agentforce Service
    Automation
    Theater
    Service
    Yes
    Moscone South, Level 3, Sales & Service Lodge
    Yes
    Yes
    Moscone South
    Level 3
    Tuesday, Sep 20
    9:00 a.m. Tuesday, Sep 20
    Get your contact center up and running in weeks by bringing your own telephony to Service Cloud Voice. Hear from our expert partners on how to easily connect with your customers.
    • Tuesday, Sep 209:15 AM - 9:35 AM PDT
      (4:15 PM - 4:35 PM GMT)
      Service Theater (Moscone South, Level 3)

12:00 PM PDT - Tuesday, Sep 20

  • IT
    Product Management
    Healthcare & Life Sciences
    Agentforce Health
    Agentforce Service
    Breakout
    Ind: HLS
    Yes
    Moscone West, Level 3
    Yes
    Yes
    Moscone West
    Level 3
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    See how the latest Health Cloud innovations help organizations personalize experiences, automate processes, and drive holistic health. Get a sneak peek into the roadmap and see the product live.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Room 3014 (Moscone West, Level 3)
  • IT
    Sales
    Agentforce 360 Platform
    Slack
    Salesforce on Salesforce
    Breakout
    Slack
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Our Digital HQ is changing the way we get work done for the better. Join Salesforce business technology for best practices on how we’re driving efficiency by connecting processes inside Slack.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Room 2018 (Moscone West, Level 2)
  • IT
    Operations
    Agentforce Net Zero
    Sustainability
    Breakout
    Net Zero
    Yes
    Marriott Marquis, Golden Gate Level
    Yes
    Yes
    Marriott Marquis
    Level 3
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Carbon is just the beginning. Net Zero Cloud's product team will show what features and capabilities Net Zero Cloud has in store for tomorrow and beyond.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Golden Gate Ballroom B (Marriott Marquis)
  • IT
    Other
    Agentforce Net Zero
    Sustainability
    Breakout
    Net Zero
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn what steps FedEx is taking to achieve its goal of carbon neutral operations by 2040.
    • Tuesday, Sep 2012:00 PM - 12:40 PM PDT
      (7:00 PM - 7:40 PM GMT)
      Room 2010 (Moscone West, Level 2)
  • Administrator
    Developer
    IT
    Agentforce 360 Platform
    Automation
    Interactive
    Executive/Thought Leadership
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Have you heard the term "hyperautomation"? What does hyperautomation mean to you? Let’s chat and discuss how to create a hyperautomation playbook with handy tips and tricks.
    • Tuesday, Sep 2012:20 PM - 1:00 PM PDT
      (7:20 PM - 8:00 PM GMT)
      Magic Falls Workshops (Moscone West, Level 2)
  • IT
    Service
    Agentforce Service
    Automation
    Breakout
    Executive/Thought Leadership
    Service
    Yes
    Moscone South, Level 3
    Yes
    Yes
    Moscone South
    Level 3
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Hear from a panel of service leaders sharing their three-step playbook to cut costs and drive efficiencies. Learn from their best practices, such as automation, and come with your questions.
    • Tuesday, Sep 2012:30 PM - 1:10 PM PDT
      (7:30 PM - 8:10 PM GMT)
      Room 301 (Moscone South, Level 3)
  • Architect
    Consultant
    IT
    Professional Services
    Other
    Agentforce MuleSoft
    Future of Work
    Theater
    Executive/Thought Leadership
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Think differently about skills, talent, and hiring. Learn tips on creating programs that build diverse, inclusive, and regenerating technical skills from an expert-led MuleSoft panel.
    • Tuesday, Sep 2012:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Trailhead Theater (West, Trailblazer Forest)
  • Administrator
    IT
    Financial Services
    Healthcare & Life Sciences
    Agentforce 360 Platform
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    Moscone West
    Level 2
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn cutting-edge best practices to maintain data security in a success-from-anywhere world. Leave with valuable security insights as an IT Leader.
    • Tuesday, Sep 2012:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Platform Theater (Moscone West, Level 2)
  • Administrator
    IT
    Education
    Agentforce Education
    Automation
    Theater
    Ind: Nonprofit & Education
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Admissions Connect is a powerful tool for turning applicants into enrolled students. Learn how CU Colorado Springs managed the implementation process and streamlined the applicant experience.
    • Tuesday, Sep 2012:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Theater One (Moscone South, Campground)
  • Developer
    IT
    Other
    Agentforce Marketing
    Agentforce 360 Platform
    Tableau
    Data Culture
    Theater
    Intermediate
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    3:00 p.m. Tuesday, Sep 20
    9:00 a.m. Wednesday, Sep 21
    2:00 p.m. Thursday, Sep 22
    10:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    12:00 p.m. Wednesday, Sep 21
    1:00 p.m. Wednesday, Sep 21
    9:00 a.m. Thursday, Sep 22
    11:00 a.m. Thursday, Sep 22
    Thursday, Sep 22
    4:00 p.m. Wednesday, Sep 21
    2:00 p.m. Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    11:00 a.m. Wednesday, Sep 21
    12:00 p.m. Thursday, Sep 22
    3:00 p.m. Thursday, Sep 22
    Wednesday, Sep 21
    3:00 p.m. Wednesday, Sep 21
    4:00 p.m. Tuesday, Sep 20
    See how new innovations help organizations move faster and reduce costs. Learn how to connect data across marketing, sales, service, and the enterprise for scaling analytics to make smarter decisions.
    • Tuesday, Sep 2012:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Snowflake Theater (Moscone South, Campground)
  • IT
    Operations
    Technology
    Success Plans & Professional Services
    Customer Success
    Breakout
    Advanced
    Customer Success Group
    Yes
    Marriott Marquis, Golden Gate Level
    Yes
    Yes
    Marriott Marquis
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn how the Salesforce Hub delivers secure, scalable, and efficient services to Google’s product areas across the globe.
    • Tuesday, Sep 2012:30 PM - 1:10 PM PDT
      (7:30 PM - 8:10 PM GMT)
      Golden Gate Ballroom A (Marriott Marquis)
  • Commerce
    IT
    Retail
    Consumer Goods
    Agentforce Commerce
    Automation
    Breakout
    Commerce
    Yes
    Moscone West, Level 3
    Yes
    Yes
    Moscone West
    Level 3
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn how to accelerate the ROI of headless as brands share how they're taking control of the digital experience, growing conversions, and unlocking agility with a composable storefront for headless.
    • Tuesday, Sep 2012:30 PM - 1:10 PM PDT
      (7:30 PM - 8:10 PM GMT)
      Room 3020 (Moscone West, Level 3)
  • IT
    Agentforce 360 Platform
    Table Talk
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    1:00 p.m. Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join your peers for an interactive discussion on the top security challenges and opportunities facing today's IT leaders.
    • Tuesday, Sep 2012:30 PM - 1:10 PM PDT
      (7:30 PM - 8:10 PM GMT)
      IT Talks (Moscone West, Level 2)
  • IT
    Consumer Goods
    Agentforce MuleSoft
    Automation
    Theater
    MuleSoft
    Yes
    Moscone West, Level 2, Magic Falls
    Moscone West, Level 2, MuleSoft Lodge
    Yes
    Yes
    Moscone West
    Level 2
    4:00 p.m. Wednesday, Sep 21
    12:00 p.m. Tuesday, Sep 20
    Wednesday, Sep 21
    Tuesday, Sep 20
    Together, MuleSoft and Salesforce give customers the ability to automate any process and unlock data across Customer 360. Learn how your company can create new possibilities for customer success.
    • Tuesday, Sep 2012:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      MuleSoft Theater (Moscone West, Level 2)
  • Data Analyst
    IT
    Other
    CRM Analytics
    Data Culture
    Theater
    Tableau
    Yes
    Moscone West, Level 2, Tableau Lodge
    Yes
    Yes
    Moscone West
    Level 2
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Imagine a magic button that could transform all your dataflows into recipes. Learn how the new dataflow-to-recipe conversion tool works and what to keep in mind.
    • Tuesday, Sep 2012:30 PM - 12:50 PM PDT
      (7:30 PM - 7:50 PM GMT)
      Tableau Theater (Moscone West, Level 2)

1:00 PM PDT - Tuesday, Sep 20

  • Marketing
    Data Analyst
    IT
    Financial Services
    Technology
    Agentforce Marketing
    Automation
    Breakout
    Marketing
    Yes
    Moscone West, Level 3
    Yes
    Yes
    Moscone West
    Level 3
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn how to drive marketing efficiency and maximize ROI with a centralized view of performance, automated cross-channel data connections, and actionable insights to optimize campaigns and investments
    • Tuesday, Sep 201:00 PM - 1:40 PM PDT
      (8:00 PM - 8:40 PM GMT)
      Room 3014 (Moscone West, Level 3)
  • IT
    Sales
    Other
    Agentforce MuleSoft
    Agentforce Sales
    Slack
    Salesforce on Salesforce
    Theater
    Intermediate
    Salesforce on Salesforce
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    To empower cross-selling opportunities and accelerate revenue growth, learn how we build a set of connections between our org and acquisitions to automate lead passes and share opportunity data.
    • Tuesday, Sep 201:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • Administrator
    IT
    Financial Services
    Healthcare & Life Sciences
    Agentforce Sales
    Agentforce 360 Platform
    Theater
    Sponsors
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Struggling to secure your data with Shield? Learn tips and tricks for deploying all four components of Shield to accelerate the protection, encryption, and monitoring of your most sensitive data.
    • Tuesday, Sep 201:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Theater Three (Moscone South, Campground)
  • Developer
    IT
    Service
    Other
    Technology
    Agentforce Revenue Management
    Agentforce Sales
    Agentforce Service
    Automation
    Theater
    Ind: Media/Technology
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn how the leading identity platform has reimagined its BT organization and how it’s leveraging Salesforce to continuously innovate and automate its customer, agent, and developer experiences.
    • Tuesday, Sep 201:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Theater Four (Moscone South, Campground)
  • IT
    Service
    Government
    Public Sector
    Government Cloud
    Public Sector
    Agentforce Service
    Automation
    Keynote
    Ind: PubSec
    Yes
    https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Public_Sector/episode/episode-s1e1/
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    As governments serve people and communities around the globe, hear how Trailblazers have improved outcomes and modernized digital service delivery with security, speed & scale enabled by Salesforce.
    • Tuesday, Sep 201:00 PM - 1:40 PM PDT
      (8:00 PM - 8:40 PM GMT)
      Keynote Room (Moscone West, Level 2)
  • Administrator
    IT
    Other
    Slack
    Future of Work
    Breakout
    Beginner
    Slack
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    In this session you will learn about custom Salesforce integrations for Slack that accelerate the deal cycle, from lead passing to sales approvals, and remove bottlenecks along the way.
    • Tuesday, Sep 201:00 PM - 1:40 PM PDT
      (8:00 PM - 8:40 PM GMT)
      Room 2018 (Moscone West, Level 2)
  • Marketing
    IT
    Media & Entertainment
    Agentforce 360 Platform
    Customer Data Platform
    Future of Work
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join us for a fireside chat with a trailblazing IT leader in media and technology to discuss the latest industry trends, use cases, and digital transformation best practices.
    • Tuesday, Sep 201:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      Platform Theater (Moscone West, Level 2)
  • Architect
    Developer
    IT
    Agentforce MuleSoft
    Integration
    Theater
    MuleSoft
    Yes
    Moscone West, Level 2, MuleSoft Lodge
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    APIs are key to unlocking your business. Watch as we build a customer detail page with Lightning Web Components bringing in data from MySQL and Postgres into a unified UI all powered by reusable APIs.
    • Tuesday, Sep 201:00 PM - 1:20 PM PDT
      (8:00 PM - 8:20 PM GMT)
      MuleSoft Theater (Moscone West, Level 2)
  • IT
    Agentforce 360 Platform
    Equality
    Breakout
    Platform (IT)
    Yes
    Moscone South, Hall E, Salesforce+ Camp
    Yes
    Yes
    Moscone South
    Hall E
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Only 25% of CIOs in Fortune 500 companies are women. During this panel discussion, female CIOs share their strategies to close the gender gap in tech, move women up the ranks, and advance equality.
    • Tuesday, Sep 201:00 PM - 1:40 PM PDT
      (8:00 PM - 8:40 PM GMT)
      Camp Four (Moscone North, Salesforce+ Camp)
  • Administrator
    Developer
    IT
    Agentforce MuleSoft
    Automation
    Interactive
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    What do you need when it comes to processing data? How do you integrate various sources of data into your automations? Learn how data integration plays a role in automating processes.
    • Tuesday, Sep 201:20 PM - 2:00 PM PDT
      (8:20 PM - 9:00 PM GMT)
      Magic Falls Workshops (Moscone West, Level 2)
  • Architect
    IT
    Agentforce MuleSoft
    Agentforce 360 Platform
    Automation
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    Moscone West
    Level 2
    9:00 a.m. Thursday, Sep 22
    Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn how automation comes together with Salesforce and MuleSoft to enable you to increase productivity and remain customer-centric.
    • Tuesday, Sep 201:30 PM - 1:50 PM PDT
      (8:30 PM - 8:50 PM GMT)
      Magic Falls Theater West (Moscone West, Level 2)
  • Data Analyst
    IT
    Operations
    Nonprofit
    Tableau
    Data Culture
    Theater
    Yes
    Moscone West, Level 1, Trailblazer Forest
    Yes
    Yes
    Moscone West
    Level 1
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Wednesday, Sep 21
    Wednesday, Sep 21
    Tuesday, Sep 20
    Learn how Salesforce nonprofit customer Bridges to Prosperity shifted to a centralized data-centric organization with the power of Tableau and AppExchange apps.
    • Tuesday, Sep 201:30 PM - 1:50 PM PDT
      (8:30 PM - 8:50 PM GMT)
      AppExchange Campfire (West, Trailblazer Forest)
  • Commerce
    Marketing
    IT
    Retail
    Agentforce Commerce
    Agentforce Marketing
    Customer Data Platform
    Data Culture
    Breakout
    Marketing
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Understanding every customer is essential to providing personalization. Learn how to build a data-first strategy to make every engagement contextual and personalized across every touchpoint.
    • Tuesday, Sep 201:30 PM - 2:10 PM PDT
      (8:30 PM - 9:10 PM GMT)
      Room 2008 (Moscone West, Level 2)
  • IT
    Operations
    Service
    Retail
    Slack
    Future of Work
    Theater
    Yes
    Moscone South, Campground
    Yes
    9:00 a.m. Wednesday, Sep 21
    Thursday, Sep 22
    2:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    Wednesday, Sep 21
    Tuesday, Sep 20
    See how retailers can transform the in-store experience by empowering associates with a Digital HQ. We'll explore how digital tools and data can unlock entirely new levels of efficiency and service.
    • Tuesday, Sep 201:30 PM - 1:50 PM PDT
      (8:30 PM - 8:50 PM GMT)
      Industry Innovation Theater East (Campground)
  • Marketing
    IT
    Financial Services
    Agentforce Marketing
    Agentforce Sales
    Automation
    Theater
    Marketing
    Yes
    Moscone West, Level 2, Marketing Lodge
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Hear from a top community bank that transformed from a referral-based business to having 50% of all law firm lending clients generated digitally through hyperpersonalized marketing in just 2 years.
    • Tuesday, Sep 201:30 PM - 1:50 PM PDT
      (8:30 PM - 8:50 PM GMT)
      Marketing Theater (Moscone West, Level 2)
  • Developer
    IT
    Other
    Agentforce Marketing
    Agentforce 360 Platform
    Tableau
    Data Culture
    Theater
    Intermediate
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    3:00 p.m. Tuesday, Sep 20
    9:00 a.m. Wednesday, Sep 21
    2:00 p.m. Thursday, Sep 22
    10:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    2:00 p.m. Wednesday, Sep 21
    Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    12:00 p.m. Wednesday, Sep 21
    1:00 p.m. Wednesday, Sep 21
    9:00 a.m. Thursday, Sep 22
    11:00 a.m. Thursday, Sep 22
    Thursday, Sep 22
    4:00 p.m. Wednesday, Sep 21
    2:00 p.m. Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    11:00 a.m. Wednesday, Sep 21
    12:00 p.m. Thursday, Sep 22
    3:00 p.m. Thursday, Sep 22
    Wednesday, Sep 21
    3:00 p.m. Wednesday, Sep 21
    4:00 p.m. Tuesday, Sep 20
    See how new innovations help organizations move faster and reduce costs. Learn how to connect data across marketing, sales, service, and the enterprise for scaling analytics to make smarter decisions.
    • Tuesday, Sep 201:30 PM - 1:50 PM PDT
      (8:30 PM - 8:50 PM GMT)
      Snowflake Theater (Moscone South, Campground)
  • IT
    Product Management
    Heroku
    Slack
    Salesforce on Salesforce
    Theater
    Salesforce on Salesforce
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    11:00 a.m. Thursday, Sep 22
    Thursday, Sep 22
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    See how we've reduced expense approval times by nearly 90%, saved 25,000 hours of account executive manual tasking, and saved over 18,000 hours in help ticket wait times — all using Slack.
    • Tuesday, Sep 201:30 PM - 1:50 PM PDT
      (8:30 PM - 8:50 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • IT
    Agentforce 360 Platform
    Table Talk
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    1:00 p.m. Tuesday, Sep 20
    12:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Join your peers for an interactive discussion on the top security challenges and opportunities facing today's IT leaders.
    • Tuesday, Sep 201:30 PM - 2:10 PM PDT
      (8:30 PM - 9:10 PM GMT)
      IT Talks (Moscone West, Level 2)
  • Architect
    IT
    Agentforce MuleSoft
    Customer Data Platform
    Integration
    Breakout
    MuleSoft
    Yes
    Moscone West, Level 2
    Yes
    Yes
    Moscone West
    Level 2
    1:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn about Anypoint Platform — the holistic solution for automation, integration, and API management from MuleSoft.
    • Tuesday, Sep 201:30 PM - 2:10 PM PDT
      (8:30 PM - 9:10 PM GMT)
      Room 2011 (Moscone West, Level 2)

2:00 PM PDT - Tuesday, Sep 20

  • Administrator
    IT
    Agentforce MuleSoft
    Agentforce 360 Platform
    Data Culture
    Table Talk
    Yes
    Moscone West, Level 2, IT Lodge
    Yes
    Yes
    2:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Want to take a proactive approach to security and keep your data secure? Wonder how to balance the speed of innovation and managing privacy? Bring your toughest questions to this open Q&A.
    • Tuesday, Sep 202:00 PM - 2:20 PM PDT
      (9:00 PM - 9:20 PM GMT)
      IT Networking (Moscone West, Level 2)
  • Administrator
    IT
    Operations
    Financial Services
    Agentforce Financial Services
    Automation
    Theater
    Yes
    Moscone South, Campground
    Yes
    Yes
    2:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Financial Services Cloud Transition Assistant makes assessing and planning an FSC transition easier & faster. See how this tool does the heavy lifting of discovery, gap analysis & data model mapping.
    • Tuesday, Sep 202:00 PM - 2:20 PM PDT
      (9:00 PM - 9:20 PM GMT)
      Industry Innovation Theater East (Campground)
  • IT
    Other
    Agentforce Service
    Automation
    Theater
    Executive/Thought Leadership
    Salesforce on Salesforce
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    2:00 p.m. Tuesday, Sep 20
    Wednesday, Sep 21
    Tuesday, Sep 20
    3:00 p.m. Wednesday, Sep 21
    Trying to support a hybrid workforce is not easy for IT. We show how Salesforce leverages its own technology for a single OOTB automated solution to manage the employee experience.
    • Tuesday, Sep 202:00 PM - 2:20 PM PDT
      (9:00 PM - 9:20 PM GMT)
      Salesforce on Salesforce Theater (Campground)
  • Administrator
    IT
    Agentforce MuleSoft
    Automation
    Theater
    Beginner
    Salesforce on Salesforce
    Yes
    https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Integration/episode/episode-s1e6/
    Moscone South, Hall E, Salesforce+ Camp
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Hall E
    4:00 p.m. Wednesday, Sep 21
    2:00 p.m. Tuesday, Sep 20
    Wednesday, Sep 21
    Tuesday, Sep 20
    Get the inside scoop on how Salesforce uses MuleSoft integrations and automations to speed up M&A and improve internal operations. Spoiler alert: it's with clicks, not code!
    • Tuesday, Sep 202:00 PM - 2:20 PM PDT
      (9:00 PM - 9:20 PM GMT)
      Camp One (Moscone North, Salesforce+ Camp)
  • Administrator
    IT
    Operations
    Agentforce Sales
    Agentforce 360 Platform
    Theater
    Platform (IT)
    Yes
    Moscone West, Level 2, Magic Falls
    Yes
    Yes
    Moscone West
    Level 2
    2:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Learn how to use Salesforce Flow to drive efficient growth. We’ll show you how automation can help every rep be more effective and close more deals.
    • Tuesday, Sep 202:00 PM - 2:20 PM PDT
      (9:00 PM - 9:20 PM GMT)
      Magic Falls Theater West (Moscone West, Level 2)
  • Commerce
    IT
    Consumer Goods
    Technology
    Agentforce Commerce
    Agentforce 360 Platform
    Theater
    Yes
    Moscone South, Campground
    Yes
    Yes
    Moscone South
    Halls ABC
    Thursday, Sep 22
    10:00 a.m. Thursday, Sep 22
    1:00 p.m. Thursday, Sep 22
    2:00 p.m. Tuesday, Sep 20
    3:00 p.m. Thursday, Sep 22
    Wednesday, Sep 21
    Tuesday, Sep 20
    10:00 a.m. Wednesday, Sep 21
    3:00 p.m. Wednesday, Sep 21
    1:00 p.m. Wednesday, Sep 21
    Alibaba's extensive ecosystem helps enterprises meet China's rapidly evolving digital economy, from retail, marketing, and workflow management to financial technology, logistics, and cloud computing.
    • Tuesday, Sep 202:00 PM - 2:20 PM PDT
      (9:00 PM - 9:20 PM GMT)
      Alibaba Cloud Theater (Moscone South, Campground)
  • IT
    Financial Services
    Healthcare & Life Sciences
    Agentforce 360 Platform
    Data Culture
    Breakout
    Platform (IT)
    Yes
    Moscone West, Level 3
    Yes
    Yes
    Moscone West
    Level 3
    2:00 p.m. Tuesday, Sep 20
    Tuesday, Sep 20
    Get actionable guidance from Trailblazers for securing your Customer 360. Learn how to build your data protection plan on the Salesforce Platform.
    • Tuesday, Sep 202:00 PM - 2:40 PM PDT
      (9:00 PM - 9:40 PM GMT)
      Room 3014 (Moscone West, Level 3)