Use Agentforce Voice to deploy voice-enabled agents that support hands-free interactions and real-time responses on mobile devices.
Save the date for TDX 2027.
Sessions
Snag your seat.
New this year, you can now reserve your seat at most sessions. Register now to get first-access to hands-on learning and expert-led sessions.
Featured Sessions
Scale Trusted AI Adoption with Salesforce and AWS
Learn how to deploy Anthropic models via Amazon Bedrock in Agentforce’s secure environment, enabling compliant AI adoption at scale, particularly for regulated industries.
Prompt to Agent with Google Cloud: Gemini 3 in Agentforce
Explore the full agent development stack using Gemini 3 as the reasoning backbone, prompt builder for Agentforce agents. See Gemini 3 Flash’s fast, high-accuracy inference to build adaptable agents.
More Output, Same Control: Embracing AI-Driven Change
AI will multiply your rate of change. As the bottleneck shifts from writing code to governance, learn how to stay in control of accelerated delivery and focus on the work that needs you.
Building AI-Ready DevOps: L-Founders' Journey to Agentforce
See how L-founders leverage Copado to build an intelligent DevOps foundation, enabling them to deploy Agentforce agents seamlessly with enhanced dependency analysis and advanced debugging capabilities
Optimizing Salesforce’s Own Sales Cloud with Hubbl
See how Salesforce uses Hubbl to accelerate planning. Learn how the internal product team aligns complex requirements to architecture to de-risk and optimize global Sales Cloud updates.
Architecture: AI, Data, Lakehouse, Zero Copy
Modern Data Architecture for AI. Learn from real Enterprise customer stories: Zero Copy to Databricks & Snowflake, real-time lakehouse from scale to latency, amalgamation of customer data, and more.
Tip: Use " " around your search terms to find an exact phrase.
Community Speaker
Reserved Seating
Live Session Audio
Video On Demand
Build Agentforce Voice Agents for Mobile
, Senior Director, Salesforce
, Director, AI Product Engineering, Salesforce
Role: Administrator
Products: Agentforce
Topic: Agentic AI
Session Level: Intermediate
Session Type: Theater
- Thursday, Apr 162:30 PM - 2:50 PM PDT(9:30 PM - 9:50 PM GMT)Theater 3 (Level 2)FIRST COME FIRST SEATED
Session Summary: This session introduced Agentforce Voice for mobile apps, a robust platform enabling users to create and deploy voice agents across multiple channels, including websites, telephony, Slack, and mobile apps. The presentation highlighted features such as customizable voice settings, including over 40 voice options, pronunciation dictionaries for industry-specific terms, and fine-tuning options for speed, similarity, and stability. A live demo showcased how to build and deploy a voice agent using the Agentforce Mobile SDK, demonstrating its seamless integration into mobile apps and its ability to support immersive, low-latency customer interactions. Attendees were also provided with best practices for optimizing voice agents, ensuring responsiveness, natural cadence, and effective user interactions for both customer and employee use cases, with plans to GA voice capabilities by the end of the month, safe harbor considerations noted.
Key Takeaways:
• Agentforce Voice enables the creation of a single voice agent deployable across multiple channels, including mobile apps, websites, and telephony, providing a unified customer experience.
• The platform offers advanced customization options such as voice tuning, pronunciation dictionaries, and support for multiple languages, including English, French, and Spanish, ensuring brand consistency and accuracy in communication.
• The Agentforce Mobile SDK simplifies the integration of voice agents into mobile apps with a developer-friendly approach, and plans to GA immersive voice capabilities with human escalation paths are on track for release by the end of the month.
Session Summary Feedback: Report a Concern
Available Now on Salesforce+: Watch now
