Sessions

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New this year, you can now reserve your seat at most sessions. Register now to get first-access to hands-on learning and expert-led sessions.

Featured Sessions

Scale Trusted AI Adoption with Salesforce and AWS

Learn how to deploy Anthropic models via Amazon Bedrock in Agentforce’s secure environment, enabling compliant AI adoption at scale, particularly for regulated industries.

Prompt to Agent with Google Cloud: Gemini 3 in Agentforce

Explore the full agent development stack using Gemini 3 as the reasoning backbone, prompt builder for Agentforce agents. See Gemini 3 Flash’s fast, high-accuracy inference to build adaptable agents.

More Output, Same Control: Embracing AI-Driven Change

AI will multiply your rate of change. As the bottleneck shifts from writing code to governance, learn how to stay in control of accelerated delivery and focus on the work that needs you.

Building AI-Ready DevOps: L-Founders' Journey to Agentforce

See how L-founders leverage Copado to build an intelligent DevOps foundation, enabling them to deploy Agentforce agents seamlessly with enhanced dependency analysis and advanced debugging capabilities

Optimizing Salesforce’s Own Sales Cloud with Hubbl

See how Salesforce uses Hubbl to accelerate planning. Learn how the internal product team aligns complex requirements to architecture to de-risk and optimize global Sales Cloud updates.

Architecture: AI, Data, Lakehouse, Zero Copy

Modern Data Architecture for AI. Learn from real Enterprise customer stories: Zero Copy to Databricks & Snowflake, real-time lakehouse from scale to latency, amalgamation of customer data, and more.

Tip: Use " " around your search terms to find an exact phrase.

Community Speaker

Reserved Seating

Live Session Audio

Video On Demand

Yes
The session provided an in-depth exploration of Data 360, a unified data management platform designed to centralize data from multiple sources, create unified profiles, and enable real-time analytics and insights. Key features highlighted included out-of-the-box connectors, seamless integration with Salesforce products like Agentforce Marketing and Agentforce Service, and the ability to trigger flows and segmentation based on external data. Attendees learned about critical implementation tips such as understanding the standard data model, assessing data readiness through audits, and leveraging native integrations to optimize scalability and efficiency. Additionally, the session emphasized the importance of data governance, stakeholder involvement, and continuous monitoring to ensure successful adoption and measurable business outcomes, all while managing credit usage effectively through tools like the digital wallet and Data360 sizing calculator.
<html><head></head><body><p>• Understanding the Data Cloud data model, including its 200+ objects, is essential for mapping and harmonizing data effectively while maximizing the platform's capabilities.</p><p>• Stakeholder involvement and defining clear business objectives early in the implementation process are crucial to align cross-functional teams and ensure the project meets organizational needs.</p><p>• Monitoring credit usage through the digital wallet and maintaining high-quality data through audits and governance policies are critical to controlling costs and achieving consistent, actionable insights.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1766553575808001Ubcl">Report a Concern</a>
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Architect a Data 360 foundation by aligning stakeholder requirements with enterprise scalability goals.
Deploy high-impact Data 360 use cases that maximize business value through a structured delivery framework.
Configure Data 360 governance and security protocols to ensure a trusted, performant implementation.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Administrator
Data 360
Session Summary
Available
Community Speaker Icon
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
Level 3
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/data_and_analytics_at_tdx_2026/episode/episode-s1e7">Watch now</a>
Community Speaker
Theater
Theater
3:00 p.m. Thursday, Apr 16
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
10 Tips for Implementing Data 360 Successfully
Get practical guidance for implementing Data 360, including common pitfalls to avoid and key considerations for performance, security, and scalability.
Session Summary
Session Type: Theater
- Thursday, Apr 168:00 AM - 8:20 AM PDT
  
  (3:00 PM - 3:20 PM GMT)
  Theater 5 (Level 3)
  FIRST COME FIRST SEATED
- Thursday, Apr 163:30 PM - 3:50 PM PDT
  
  (10:30 PM - 10:50 PM GMT)
  Theater 4 (Level 2)
  FIRST COME FIRST SEATED
Yes
The session explored Salesforce's Well-Architected Framework, which emphasizes building trusted, easy-to-use, and adaptable solutions on the Salesforce platform. Key insights included ensuring trust through robust security, compliance, and reliability practices, such as adhering to GDPR standards and implementing efficient data governance. The importance of creating user-friendly and consistent experiences was highlighted, with strategies like reducing clutter, leveraging automation, and maintaining seamless design patterns. Lastly, adaptability was discussed, focusing on resilience, modular design, and the ability to mitigate risks through strong DevOps practices, comprehensive testing, and proactive monitoring of potential issues. Additional tips such as soft skills, considering what's in it for your end users, along with utilizing experience to not make the same mistakes were addressed as well.
<html><head></head><body><p>• Trust is a foundational pillar of a well-architected solution, requiring strong security models, compliance with regulations like GDPR, and ensuring reliability through scalable and performant systems.</p><p>• Creating easy-to-use solutions involves prioritizing user experience by minimizing data entry, automating repetitive tasks, and maintaining consistency across applications to improve adoption and efficiency.</p><p>• Adaptable solutions are built to last by incorporating DevOps processes, modular designs, thorough testing, and robust monitoring systems to quickly address and mitigate potential issues.</p><p>• Utilizing soft skills to include your end users and consider their perspective while also learning from your own experience and the experiences of others, are also essential to helping your project be a success.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770787345541001AbDE">Report a Concern</a>
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Learn about the Salesforce Well-Architected Framework.
Learn about Salesforce best practices for making your solution trusted, easy, and adaptable.
Learn additional tips such as soft skills and learning from experience to separate you from the pack.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Architect
Agentforce 360 Platform
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e6">Watch now</a>
Community Speaker
Breakout
Breakout
Wednesday, Apr 15
4:00 p.m. Wednesday, Apr 15
3:00 p.m. Thursday, Apr 16
Thursday, Apr 16
10 Tips to Make Your Next Project Well-Architected
Salesforce architecture requires balancing trade-offs and priorities. Learn how the Well-Architected Framework helps you design with clarity and strengthen your architectural recommendations.
Session Summary
Session Type: Breakout
- Wednesday, Apr 154:00 PM - 4:40 PM PDT
  
  (11:00 PM - 11:40 PM GMT)
  Room 2007 (Breakout 6, Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 163:30 PM - 4:10 PM PDT
  
  (10:30 PM - 11:10 PM GMT)
  Room 2009 (Breakout 4, Level 2)
  FIRST COME FIRST SEATED
Yes
This session explored the transformative impact of AI on the Salesforce platform, emphasizing five critical mindset shifts for professionals to thrive in the AI era. The speaker discussed the importance of embracing AI as an evolution rather than resisting it, leveraging AI tools to transition from solo work to collaborative team efforts, and adopting a director role to delegate repetitive tasks while focusing on strategic refinement. Attendees learned how AI enables them to expand their skill sets beyond specialization, becoming polymaths capable of tackling unfamiliar challenges and unlocking new possibilities. The session concluded with actionable advice to replace outdated workflows, embrace AI-driven innovation, and position oneself as a leader in leveraging AI effectively. Participants were also advised to use AI to become their own replacements rather than waiting for someone else to come along to use AI to replace them.
<html><head></head><body><p>• AI is revolutionizing workflows by automating repetitive tasks and enabling professionals to focus on higher-value activities, such as strategic alignment and innovation.</p><p>• Professionals can leverage AI to expand their expertise into areas they were previously unfamiliar with, such as new programming languages or tools, breaking the limits of their existing skill sets.</p><p>• To stay ahead, attendees were encouraged to start small by delegating low-risk, high-volume tasks to AI, iterating on effective prompts, and documenting successful techniques for team collaboration and continuous improvement.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770966685201001vBNY">Report a Concern</a>
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Learn how to move beyond previous thinking by identifying five key psychological and workflow pivots.
Explore practical use cases to use AI tools such as automating tedious and low-value tasks.
Discover how to leverage AI to solve problems and make it work for you, expanding your career horizons.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Consultant
Agentforce
Careers
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
Wednesday, Apr 15
12:00 p.m. Wednesday, Apr 15
3:00 p.m. Thursday, Apr 16
Thursday, Apr 16
5 Mindset Shifts for the AI Era
Discover five mindset shifts to make AI your creative partner. Learn to co-design with AI tools, automate the tedious, and unlock skills you didn’t know you had.
Session Summary
Session Type: Theater
- Wednesday, Apr 1512:30 PM - 12:50 PM PDT
  
  (7:30 PM - 7:50 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
- Thursday, Apr 163:00 PM - 3:20 PM PDT
  
  (10:00 PM - 10:20 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
The session explored the transition from monolithic agents to multi-agent architectures within Salesforce's Agentforce platform, emphasizing scalability, flexibility, and efficiency. Key challenges such as context window dilution, latency, and security issues in monolithic agents were addressed with the introduction of three architectural patterns: single org multi-agent (Soma), multi-org multi-agent (MoMA), and third-party agent orchestration. The Soma architecture was highlighted, featuring a super agent that acts as a front door to specialized connected agents, improving customer interactions by leveraging Data 360 for shared context and enabling bidirectional context sharing for seamless experiences. Real-life examples demonstrated how these architectures reduce complexity, enhance governance, and ensure efficient orchestration using tools like Agent Script and session tracing for observability and performance monitoring.
<html><head></head><body><p>• Decomposing monolithic agents into specialized sub-agents reduces complexity, improves performance, and scales functionality by avoiding context dilution and cognitive ceilings.</p><p>• The Soma architecture centralizes global capabilities through a super agent while maintaining security silos and allowing seamless customer interactions across various channels using shared context from Data 360.</p><p>• Agent Script enables pre- and post-reasoning hooks for hybrid orchestration, ensuring deterministic control, enhanced governance, and consistent human handoffs, while observability tools provide detailed insights into agent reasoning and performance.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1766153116262001Vg4t">Report a Concern</a>
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Understand the single-org multi-agent (SOMA) hand-off pattern and the “topic switching” logic.
Utilize Data 360 and Session Management to create shared context architecture.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Advanced
Architect
Agentforce
Agentic AI
Session Summary
Available
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e13">Watch now</a>
Breakout
Breakout
Wednesday, Apr 15
2:00 p.m. Thursday, Apr 16
3:00 p.m. Wednesday, Apr 15
Thursday, Apr 16
A Blueprint for Single-Org, Multi-Agent Orchestration
Learn how to architect single-org, multi-agent (SOMA) solutions by designing agent hand-offs, sharing context, and applying Well-Architected patterns for scalable Agentforce orchestration.
Session Summary
Session Type: Breakout
- Wednesday, Apr 153:30 PM - 4:10 PM PDT
  
  (10:30 PM - 11:10 PM GMT)
  Room 2009 (Breakout 4, Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 162:30 PM - 3:10 PM PDT
  
  (9:30 PM - 10:10 PM GMT)
  Room 2009 (Breakout 4, Level 2)
  FIRST COME FIRST SEATED
Yes
The session introduced an innovative tool, 'Setup with Agentforce,' designed to streamline and enhance Salesforce admin tasks by leveraging natural language processing and in-context assistance. Attendees were shown how the agent reduces task completion times by up to 100% in some cases, such as querying user permissions or creating custom objects, while also offering a redesigned Setup Home featuring org health metrics for proactive management. Key demos highlighted capabilities like troubleshooting user access, managing formulas, and enabling features through orchestrated workflows, all of which are supported by the agent's enhanced trust and security layers. With 40% of common admin tasks already supported and more features on the roadmap, including Slack integration and expanded orchestration, the tool is positioned to significantly improve administrative efficiency and user experience within Salesforce ecosystems.
<html><head></head><body><p>• The 'Setup with Agent' tool enables admins to complete routine tasks up to 100% faster, such as querying user permissions or creating custom objects, through natural language interactions.</p><p>• The redesigned Setup Home, featuring org health metrics, allows admins to proactively manage licenses, security settings, and storage usage, reducing the need for reactive troubleshooting.</p><p>• Future enhancements include expanded orchestration for tasks like timesheet enablement, Slack integration for seamless collaboration, and a prompt library to guide admins on agent capabilities.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769710447022001Oa2S">Report a Concern</a>
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Configure Salesforce settings and metadata using Agentforce to accelerate routine administrator operations.
Implement Agentforce within Setup to retrieve documentation and execute configuration tasks with precision.
Architect secure, scalable Salesforce configurations by applying Agentforce-driven metadata best practices.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Administrator
Agentforce
Agentic AI
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/administrators_at_tdx_2026/episode/episode-s1e13">Watch now</a>
Community Speaker
Breakout
Breakout
Wednesday, Apr 15
9:00 a.m. Wednesday, Apr 15
3:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Accelerate Admin Work Using Setup with Agentforce
Manage admin tasks using natural language. See how Setup Powered by Agentforce helps admins configure their organization, manage security, and automate tasks swiftly.
Session Summary
Session Type: Breakout
- Wednesday, Apr 159:00 AM - 9:40 AM PDT
  
  (4:00 PM - 4:40 PM GMT)
  Room 2010 (Breakout 5, Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 163:30 PM - 4:10 PM PDT
  
  (10:30 PM - 11:10 PM GMT)
  Room 2022 (Breakout 2, Level 2)
  FIRST COME FIRST SEATED
Yes
This session highlighted the evolution of Salesforce's platforms and the introduction of a new, unified marketplace combining AppExchange, Agent Exchange, and the Slack Marketplace into one streamlined destination. Attendees learned about advancements in AI-guided discovery, including semantic search and seamless purchasing workflows, which simplify collaboration between customers and partners. The session also showcased innovative use cases and solutions leveraging Agent Exchange, enabling businesses to build and deploy AI-driven tools directly within Salesforce, enhancing operational efficiency. Additionally, the importance of Salesforce partners in driving the software economy and delivering tailored solutions was emphasized, reflecting Salesforce's commitment to continuous improvement and collaboration.
<html><head></head><body><p>• The new unified marketplace integrates AppExchange, Agent Exchange, and the Slack Marketplace, providing a single, optimized platform for discovering and deploying partner solutions.</p><p>• Enhanced AI capabilities, such as semantic search and context-aware recommendations, make it easier for users to find and implement the right tools for their Salesforce environments.</p><p>• Agent Exchange now supports seamless purchasing and in-app solution discovery, enabling users to access tools directly within the Salesforce Builder without disrupting their workflow.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125507040001qQu3">Report a Concern</a>
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Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Administrator
Developer
Agentforce 360 Platform
AppExchange
Agentic AI
Session Summary
Level 2
Theater
Theater
Wednesday, Apr 15
8:00 a.m. Wednesday, Apr 15
Thursday, Apr 16
11:00 a.m. Thursday, Apr 16
Accelerate Agentforce 360: Deploy Apps and Agents Faster
Shorten your dev cycle with AgentExchange. Skip the manual hurdles of custom builds—easily find, try, and buy apps and AI agents that extend your entire platform today.
Session Summary
Session Type: Theater
- Wednesday, Apr 158:30 AM - 8:50 AM PDT
  
  (3:30 PM - 3:50 PM GMT)
  AgentExchange Theater (Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 1611:00 AM - 11:20 AM PDT
  
  (6:00 PM - 6:20 PM GMT)
  AgentExchange Theater (Level 2)
  FIRST COME FIRST SEATED
Yes
The session introduced Data 360, formerly known as Data Cloud, Genie, and CDP, as a robust solution for handling large-scale data ingestion, transformation, and activation. Emphasizing its foundational role in AI-driven insights, the speakers highlighted the importance of structured and clean data models, efficient credit management, and the use of APIs for seamless data integration. Data 360 enables businesses to ingest data from multiple sources, harmonize and transform it within a scalable environment, and activate it for actionable insights, all while managing costs through credit tracking. Key features such as Streaming Ingestion API, zero-copy connectors, and calculated insights were demonstrated, showcasing how Data 360 optimizes data flow and analytics for AI and business applications within Salesforce's ecosystem.
<html><head></head><body><p>• Credit management is essential when working with Data 360, as improper data queries or inefficient processes can lead to unexpected costs; tools like the digital wallet and custom tagging help monitor and optimize credit usage.</p><p>• A well-structured data model is critical for successful implementation, as it impacts identity resolution, segmentation, and performance; using standard Data Model Objects (DMOs) and cleaning data before ingestion are recommended best practices.</p><p>• Testing at scale, including cost testing, is necessary to ensure realistic performance and credit consumption; developers should simulate real-world scenarios to optimize processes and avoid surprises during production.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770116949330001MZXl">Report a Concern</a>
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Streamline Data 360 development patterns using flows, data graphs, calculated insights, and APIs.
Learn how to architect scalable Data 360 models while mitigating common performance bottlenecks.
Explore how to integrate custom ML models into Data 360 workflows to accelerate insight delivery.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Consultant
Developer
Professional Services
Technology
Agentforce 360 Platform
Data 360
Data Activation
Session Summary
Available
Community Speaker Icon
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/data_and_analytics_at_tdx_2026/episode/episode-s1e17">Watch now</a>
Community Speaker
Theater
Theater
Wednesday, Apr 15
8:00 a.m. Wednesday, Apr 15
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Accelerate Data 360 Development with 5 Pro Tips
Accelerate Data 360 builds with Flows, Data Graphs, Calculated Insights, APIs, and ML model integration to streamline development and improve performance.
Session Summary
Session Type: Theater
- Wednesday, Apr 158:00 AM - 8:20 AM PDT
  
  (3:00 PM - 3:20 PM GMT)
  Theater 2 (Level 2)
- Thursday, Apr 168:30 AM - 8:50 AM PDT
  
  (3:30 PM - 3:50 PM GMT)
  Theater 3 (Level 2)
Yes
This session provided an inspiring and practical roadmap for aspiring Salesforce developers, debunking common myths about programming and offering actionable strategies for learning. The speaker highlighted that natural talent, a computer science degree, or an early start are not prerequisites for becoming a successful developer, emphasizing the importance of consistent practice and leveraging free resources like Trailhead and Camp Apex. Key technical concepts such as Apex programming, SOQL queries, governor limits, and writing efficient triggers were discussed, with practical advice on starting small, using developer orgs, and gradually building skills. Attendees were encouraged to embrace AI tools for understanding documentation and to connect with the Salesforce community through platforms like Ohana Slack and Trailblazer Groups for support and growth opportunities.
<html><head></head><body><p>• Aspiring Salesforce developers can overcome barriers like lack of talent or a computer science degree by focusing on consistent practice and using free learning resources such as Trailhead and Camp Apex.</p><p>• Understanding foundational concepts such as variables, control flow, Apex programming, and Salesforce-specific features like governor limits is crucial for building efficient and scalable applications.</p><p>• Engaging with the Salesforce ecosystem through resources like Ohana Slack, Trailblazer Groups, and local community events provides valuable networking and learning support for developers at any stage.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769649592238001onvF">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769649592238001onvF
Identify common myths that prevent people from pursuing Salesforce development and understand why they are untrue.
Learn practical strategies to start or restart a Salesforce developer journey at any career stage.
Gain confidence by seeing how real career transitions into Salesforce development actually happen.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Consultant
Administrator
Technology
Trailhead
Careers
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
Wednesday, Apr 15
1:00 p.m. Wednesday, Apr 15
Accelerate Your Path to Salesforce Developer
Define your path to Salesforce developer. Practice strategic technical habits to accelerate your trajectory and drive professional impact at any stage of your career in the ecosystem.
Session Summary
Session Type: Theater
- Wednesday, Apr 151:30 PM - 1:50 PM PDT
  
  (8:30 PM - 8:50 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
Distinguish between standard Salesforce Knowledge and Enterprise Knowledge architectures for scalable AI data strategies.
Configure an unstructured data lake object (UDLO) using a web crawler to ingest and map external technical documentation.
Ground an Agentforce agent by creating a search index and retriever to provide contextually accurate AI responses.
Reserved seat released 10 min prior to session if not present.
Laptops are provided for all attendees
All Sessions
Intermediate
Administrator
Data Analyst
Agentforce
Data 360
Agentic AI
Reserved seating Icon
Visible
Level 2
Hands-on Training
Hands-on Training
Wednesday, Apr 15
11:00 a.m. Wednesday, Apr 15
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
10:00 a.m. Thursday, Apr 16
Activate Enterprise Knowledge for Agentforce in Data 360
Learn how to use Enterprise Knowledge in Data 360 to ingest PDFs, websites, and manuals, create a search index and retriever, and ground an Agentforce agent using a Flex Prompt Template.
Equipment provided: Laptops are provided for all attendees
Session Type: Hands-on Training
- Wednesday, Apr 1511:30 AM - 1:00 PM PDT
  
  (6:30 PM - 8:00 PM GMT)
  Room 2002 (Hands-on Training 1, Level 2)
  RESERVED SEATING
- Thursday, Apr 1610:00 AM - 11:30 AM PDT
  
  (5:00 PM - 6:30 PM GMT)
  Room 2002 (Hands-on Training 1, Level 2)
  RESERVED SEATING
- Thursday, Apr 1612:30 PM - 2:00 PM PDT
  
  (7:30 PM - 9:00 PM GMT)
  Room 2008 (Hands-on Training 4, Level 2)
  RESERVED SEATING
Yes
This session highlighted how Salesforce's Data Cloud, Einstein, and CRM platform work together to automate and streamline business processes involving unstructured data, such as house inspection reports. The speaker introduced a solution for processing large volumes of documents, extracting critical information, and integrating workflows seamlessly with Salesforce's CRM platform. By leveraging Data Cloud's Unstructured Data Lake and vector search capabilities, as well as Einstein's AI reasoning, users can automate case creation, prioritize tasks accurately, and gain deeper insights from unstructured data. A live demo showcased how the pipeline processes multilingual documents, identifies relevant content, and generates cases automatically, significantly improving efficiency and safety outcomes for businesses managing high volumes of files.
<html><head></head><body><p>• Salesforce's Data Cloud enables automated processing of unstructured data, breaking documents into smaller chunks and using vector embeddings for semantic search and insights.</p><p>• Einstein AI enhances workflows by categorizing documents with high confidence and generating actionable outputs like case records, reducing manual effort and the risk of oversight.</p><p>• The integration of Salesforce's CRM platform with Data Cloud and Einstein creates a seamless system for managing large-scale document processing while maintaining accuracy and efficiency.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1765712669265001lbfq">Report a Concern</a>
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Master the capability of transforming raw data into actionable change events for downstream CRM workflows.
Integrate change events with BYOC targets to intelligently process unstructured data like audio and video.
Automate white-space analysis and growth opportunity identification using Data 360 and custom code.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Data 360
Data Activation
Session Summary
Available
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/data_and_analytics_at_tdx_2026/episode/episode-s1e20">Watch now</a>
Theater
Theater
2:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Act on Unstructured Data in Near Real Time
Ingest unstructured data such as audio and video into Data 360, generate change events on chunked data, and trigger downstream CRM workflows using extracted insights.
Session Summary
Session Type: Theater
- Thursday, Apr 162:30 PM - 2:50 PM PDT
  
  (9:30 PM - 9:50 PM GMT)
  Theater 1 (Campground, Level 1)
  FIRST COME FIRST SEATED
Yes
The session provided an in-depth overview of how engineering teams have integrated AI tools into their workflows over the past year, focusing on the development of a structured framework to optimize delivery and outcomes. Key innovations included the use of AI tools like Copilot for tasks such as code improvement, knowledge capture, and persona-based validation, enabling more iterative and efficient processes. A multimodal framework was introduced to streamline scoping, planning, debugging, and delivery, while emphasizing the importance of governance, context, and alignment between people, processes, and technology. Challenges such as resistance from senior team members, gaps in training, and the need for deterministic governance were addressed, highlighting the evolving roles and skills required for teams to adapt to an AI-driven engineering landscape effectively and sustainably.
<html><head></head><body><p>• Adopting AI tools like Copilot and integrating them into workflows accelerated delivery cycles but required structured governance and context management for consistent results.</p><p>• Junior team members quickly embraced AI to bridge knowledge gaps, while senior members initially resisted due to concerns over its impact on their expertise and roles, necessitating targeted enablement and alignment sessions.</p><p>• A focus on capturing and operationalizing knowledge, refining context, and implementing deterministic governance helped teams achieve better outcomes while minimizing inefficiencies and risks.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1771008518673001WqB9">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1771008518673001WqB9
Adopt five structural engineering shifts required to maintain integrity in AI-assisted delivery environments.
Pivot engineering validation strategies from local code correctness to global architectural and contextual alignment.
Assert decision accountability for production outcomes in AI-augmented engineering workflows.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Advanced
Administrator
Architect
Developer
Agentforce 360 Platform
Agentforce
Agentic AI
Session Summary
Available
Community Speaker Icon
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/developers_at_tdx_2026/episode/episode-s1e42">Watch now</a>
Community Speaker
Theater
Theater
Wednesday, Apr 15
3:00 p.m. Wednesday, Apr 15
1:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Adapt to the 5 Engineering Shifts AI Demands
AI-assisted coding is accelerating delivery across the Salesforce ecosystem. Learn five engineering shifts from a CTO perspective for architectural alignment, decision integrity, and system ownership.
Session Summary
Session Type: Theater
- Wednesday, Apr 153:00 PM - 3:20 PM PDT
  
  (10:00 PM - 10:20 PM GMT)
  Theater 1 (Campground, Level 1)
  FIRST COME FIRST SEATED
- Thursday, Apr 161:00 PM - 1:20 PM PDT
  
  (8:00 PM - 8:20 PM GMT)
  Theater 2 (Level 2)
  FIRST COME FIRST SEATED
Yes
This session provided an in-depth overview of how Salesforce architects can leverage AI tools to enhance every phase of the development lifecycle, from discovery to deployment. It introduced the AI Augmented Architects playbook, which includes tools like AgentForce, Elements Cloud, and Cursor, to accelerate tasks such as documentation analysis, diagram generation, and code scaffolding. Attendees learned that AI is not about replacing human judgment but amplifying it, enabling architects to save significant time—up to 70% in prototyping and 60% in testing—while maintaining high standards of quality, security, and compliance. By integrating AI tools into their workflows, Salesforce professionals can focus on strategic decision-making and innovation, ensuring faster and more efficient project delivery in today’s competitive landscape.
<html><head></head><body><p>• AI tools like Elements Cloud and Cursor can drastically reduce time spent on tasks such as diagramming and prototyping, saving up to 70% in certain phases of the development lifecycle.</p><p>• The AI Augmented Architects playbook equips Salesforce architects with a comprehensive toolkit to enhance productivity, including tools for discovery, design, and deployment phases.</p><p>• AI enables architects to transition from manual, time-intensive processes to intelligent automation, amplifying human decision-making and accelerating delivery without compromising on quality or compliance.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767680528128001jukm">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767680528128001jukm
Design faster with confidence using a practical AI tool stack that accelerates architecture without sacrificing governance.
Turn complexity into clarity by using AI to transform Salesforce architectures into clear visuals & executive-ready stories.
Work like an AI architect by applying repeatable workflows for notes, architectural memory, vibe coding & faster delivery.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Agentforce 360 Platform
Artificial Intelligence
Session Summary
Available
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
Level 3
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e32">Watch now</a>
Theater
Theater
Wednesday, Apr 15
4:00 p.m. Wednesday, Apr 15
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
A Day in the Life of a Salesforce Architect Using AI
Explore how Salesforce architects use AI tools day to day, with a live demo showing how they support architecture design, strengthen governance, accelerate delivery, and enable executive storytelling.
Session Summary
Session Type: Theater
- Wednesday, Apr 154:30 PM - 4:50 PM PDT
  
  (11:30 PM - 11:50 PM GMT)
  Theater 4 (Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 1612:30 PM - 12:50 PM PDT
  
  (7:30 PM - 7:50 PM GMT)
  Theater 5 (Level 3)
  FIRST COME FIRST SEATED
Yes
The session showcased a Demo Jam competition featuring three innovative Salesforce AppExchange partners demonstrating their solutions in a rapid three-minute format. Each demo highlighted how their integrations with Salesforce, Slack, and AI-powered tools enhance productivity and streamline workflows for businesses. The winning solution, Saturnia, demonstrated its Salesforce-native ERP capabilities and Slack-based AI assistant to efficiently manage professional services workflows, impressing the audience with its structured and engaging presentation. Other participants showcased tools like Pogo, which leverages Salesforce and Slack to enhance account planning and customer engagement, and Gong, which integrates with Salesforce to provide sellers with insightful account summaries and actionable recommendations using AI-driven insights from multiple data sources.
<html><head></head><body><p>• Saturnia's ERP solution, leveraging Slack and AI, won the competition by demonstrating how it transforms chaotic workflows into structured processes for professional services teams.</p><p>• Pogo highlighted its ability to create dynamic account plans and deliver real-time customer insights to sellers through Salesforce and Slack, showcasing its utility for sales teams managing multiple accounts.</p><p>• Gong's integration with Salesforce impressed by aggregating data from various sources to provide sellers with account summaries, customer context, and actionable strategies, enhancing sales effectiveness.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125514257001q2XR">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125514257001q2XR
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Administrator
Developer
AppExchange
Agentforce
Agentic AI
Session Summary
Level 2
Theater
Theater
Wednesday, Apr 15
3:00 p.m. Wednesday, Apr 15
Agentforce Demo Jam: The Partner Apps Showcase
See Agentforce apps in action during fast-paced, live, three-minute partner demos. Discover tools to extend your team and vote to crown the Demo Jam champion.
Session Summary
Session Type: Theater
- Wednesday, Apr 153:00 PM - 3:20 PM PDT
  
  (10:00 PM - 10:20 PM GMT)
  AgentExchange Theater (Level 2)
  FIRST COME FIRST SEATED
Yes
The session explored the transition from traditional DevOps to 'Agent Ops,' emphasizing the integration of intelligent agents into workflows for enhanced automation and governance. Attendees were introduced to Agentia, a new platform designed to embed intelligent agents into business processes, enabling faster, safer, and more reliable delivery cycles. The platform showcased impressive results, including 20x faster releases, 94% reduction in production bugs, and up to 50% faster deployment times, while addressing challenges in AI governance and trust. The highlight of the session was the launch of Agentia Studio, a tool that allows enterprises to create AI-driven workflows with guardrails, ensuring consistent, context-aware, and secure execution of tasks across the Salesforce ecosystem.
<html><head></head><body><p>• Agentia redefines DevOps by embedding intelligent agents directly into workflows, eliminating manual overhead and improving trust in AI-driven processes.</p><p>• Agentia Studio, launched in beta, enables enterprises to create end-to-end AI workflows using natural language, combining creative AI capabilities with strict governance and context-driven execution.</p><p>• The platform delivers measurable outcomes, such as 20x faster releases, 94% fewer production bugs, and significant cost savings, while addressing AI scalability and trust issues for enterprise adoption.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431379348001kohw">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431379348001kohw
Explore how AI-driven automation transforms DevOps workflows, reducing manual effort and accelerating time to production.
See live demos of intelligent capabilities that enhance commit experiences, testing automation, deployment governance.
Learn how to leverage Copado’s latest platform innovations to empower teams, maintain compliance, and scale DevOps.
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Developer
Agentforce
Agentic AI
Session Summary
Visible
Level 2
Breakout
Breakout
9:00 a.m. Thursday, Apr 16
Thursday, Apr 16
AI-Powered DevOps: The Future of Salesforce Delivery
Discover Copado's latest innovations, from new commit experiences to intelligent AI Agents and continuous testing — all built so you can accelerate delivery without sacrificing governance.
Session Type: Breakout
- Thursday, Apr 169:30 AM - 10:10 AM PDT
  
  (4:30 PM - 5:10 PM GMT)
  Room 2022 (Breakout 2, Level 2)
  FIRST COME FIRST SEATED
Yes
The session explored the challenges and strategies for aligning organizational leadership to successfully implement Agentforce projects, emphasizing the importance of governance, data readiness, and executive collaboration. With AI investments accelerating and 88% of companies using AI in at least one business function, the session highlighted a significant 'velocity gap' between available AI capabilities and organizations' ability to implement solutions effectively. A case study examined how an educational organization overcame project failure by starting with a small, compliance-focused use case, prioritizing governance, and creating a repeatable framework for success. Practical steps, including leadership alignment, prioritizing use cases, and building trust through well-architected design, were shared to bridge this gap and achieve measurable ROI with confidence in AI deployments like Agentforce, especially as new features like non-deterministic behavior controls reach general availability (GA).
<html><head></head><body><p>• Only 39% of companies report board-level oversight for AI, highlighting the need for governance and executive alignment to ensure successful project outcomes.</p><p>• Starting with a small, well-defined use case, such as compliance, allows organizations to establish effective governance, test designs, and create repeatable success patterns for Agentforce projects.</p><p>• Practical steps, including aligning leadership, prioritizing outcomes, and focusing on data readiness, help organizations close the 'velocity gap' and confidently achieve ROI with AI implementations.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1771020150531001ipUX">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1771020150531001ipUX
Learn to translate Agentforce technical progress into executive-ready language that builds confidence and removes blockers.
Discover data governance frameworks that align C-suite security concerns with Agentforce adoption and delivery strategy.
Gain techniques for bridging the communication gap between executive stakeholders and technical project teams.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Executive
Professional Services
Agentforce
Agentic AI
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Align Executives for Agentforce Delivery at Scale
Scalable Agentforce delivery begins with executive alignment. As you lead the Agentic Enterprise, learn to bridge the gap between leadership and delivery teams on data governance and deployment.
Session Summary
Session Type: Theater
- Thursday, Apr 168:30 AM - 8:50 AM PDT
  
  (3:30 PM - 3:50 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
The session explored how Salesforce leverages Tableau to measure our internal Agentforce Agents. It also spoke to how we optimize the deployment of over 300 internal AI agents across 20 Salesforce orgs. Attendees learned about Salesforce's journey as 'customer zero,' where the company first adopts and tests its own products, using dashboards in Tableau to monitor agent adoption, usage, and performance. Key insights included how metrics like weekly active users, topic collisions, and utterances were used to evaluate agent efficacy, build trust, and improve functionality, as well as how business value was assessed through time savings and case deflection. The session also highlighted the evolution of agent scoring rubrics and diagnostics, demonstrating how Salesforce continuously refines AI agents to deliver actionable insights and maximize efficiency, particularly in sales and customer engagement scenarios using Slack and other Salesforce tools.
<html><head></head><body><p>• Salesforce has successfully deployed over 300 AI agents internally, leveraging Tableau dashboards to monitor adoption, usage patterns, and performance metrics to refine agent functionality.</p><p>• The use of AI agents has driven significant business value by saving employee time, deflecting service cases, and improving sales engagement through tools like Slack and email outreach, with measurable results such as increased meeting bookings and warmer sales leads.</p><p>• Salesforce's agent scoring rubric and diagnostic tools provide actionable insights for agent builders, enabling continuous improvement in agent trust, efficacy, and relevance while aligning agents to specific business outcomes.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431592881001k9gd">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431592881001k9gd
Demystify AI and agent measurement.
Learn the business value of AI and agents.
Discover advanced visualizations that Salesforce teams use.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Developer
Tableau
Session Summary
Live Session Audio Icon
Level 3
Theater
Theater
Wednesday, Apr 15
5:00 p.m. Wednesday, Apr 15
Analytics for AI: How We Monitor and Enhance AI with Tableau
Understand how to measure and optimize AI using Tableau. Learn about the framework Salesforce uses to track agent performance, visualize outcomes, and drive better decisions with trusted insights.
Session Summary
Session Type: Theater
- Wednesday, Apr 155:00 PM - 5:20 PM PDT
  
  (Thursday, Apr 1612:00 AM - 12:20 AM GMT)
  Theater 5 (Level 3)
  FIRST COME FIRST SEATED
Yes
The session provided an in-depth exploration of Salesforce's Event Monitoring framework, highlighting its critical role in mitigating security risks and enhancing organizational performance. Attendees learned about the evolution of Event Monitoring, including over 70 event types, structured data storage in event log objects, and real-time event frameworks powered by Salesforce's Enterprise Messaging Service. Demonstrations showcased the integration of tools like CRM Analytics, transaction security policies, and real-time event streaming to monitor user and agent activity, secure sensitive data, and detect anomalies using AI-driven threat detection. The roadmap revealed upcoming innovations such as deeper integration with Data Cloud, enhanced threat detection capabilities, and expanded transaction security policy functionality, promising even more robust security and monitoring solutions for Salesforce users.
<html><head></head><body><p>• Salesforce Event Monitoring includes over 70 event types for Event Log Files, with structured data storage through Event Log Objects and Real-Time events for faster and actionable insights.</p><p>• Transaction security policies and AI-powered threat detection enable proactive security measures, such as blocking sensitive data exports and identifying anomalous user behavior in real time.</p><p>• Upcoming enhancements include adding profile and role information to all Real-Time events, zero-copy integration with Data 360, and improved UI for threat detection, ensuring a more seamless and secure monitoring experience.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768349175413001wMgr">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768349175413001wMgr
Learn how Event Monitoring works under the hood with an architecture diagram.
Learn how Event Log Files, Event Log Objects and Real-Time Event Monitoring provide enhanced monitoring capabilities.
See the latest Event Monitoring roadmap delivered by a product manager.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Architect
Agentforce 360 Platform
Security
Session Summary
Available
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e16">Watch now</a>
Breakout
Breakout
3:00 p.m. Thursday, Apr 16
Thursday, Apr 16
An Architect’s Guide to Event Monitoring
Learn how to use Event Monitoring to visualize system health, track performance, and secure data through logs and real-time streams.
Session Summary
Session Type: Breakout
- Thursday, Apr 163:00 PM - 3:40 PM PDT
  
  (10:00 PM - 10:40 PM GMT)
  Architect Vista (Campground, Level 1)
Yes
This session provided a comprehensive walkthrough of conducting a Salesforce org assessment, explaining its purpose, methodology, and deliverables. The assessment is a structured evaluation designed to improve the health, scalability, and alignment of Salesforce environments with best practices, uncovering hidden issues such as technical debt, performance bottlenecks, and security vulnerabilities. Key focus areas included architecture, data quality, security, integrations, and AI readiness, supported by a mix of Salesforce-native tools like Schema Builder, Security Health Check, and DevOps Center, as well as partner tools available on the AppExchange. Deliverables like executive summaries, technical audit reports, and remediation roadmaps were highlighted as essential outputs to guide leadership in prioritizing improvements and fostering scalable, efficient Salesforce environments for long-term success.
<html><head></head><body><p>• Salesforce org assessments identify and address critical issues such as performance inefficiencies, security risks, and technical debt, ensuring a more robust and scalable system for future growth.</p><p>• The assessments leverage both Salesforce-native tools and partner solutions, to provide in-depth insights across 12 core focus areas like architecture, data quality, and AI readiness.</p><p>• Deliverables such as org snapshots, assessment scorecards, and remediation heatmaps enable executives to prioritize initiatives effectively, balancing short-term quick wins with long-term strategic goals.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1766950140134001wCfD">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1766950140134001wCfD
Apply a step-by-step Salesforce Org Assessment framework to quickly understand the health, risks, and maturity of any org.
Identify & prioritize architecture, data, security, and automation issues impacting scale, performance, and outcomes.
Translate technical findings into executive-ready recommendations and roadmaps that drive informed decision-making.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Advanced
Architect
Agentforce 360 Platform
Session Summary
Available
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e30">Watch now</a>
Theater
Theater
2:00 p.m. Thursday, Apr 16
Thursday, Apr 16
An Architect’s Guide to Salesforce Org Assessment
Learn how to perform structured Salesforce org assessments to evaluate legacy implementations, prepare for transformation, and improve platform performance.
Session Summary
Session Type: Theater
- Thursday, Apr 162:30 PM - 2:50 PM PDT
  
  (9:30 PM - 9:50 PM GMT)
  Theater 4 (Level 2)
  FIRST COME FIRST SEATED
Yes
The session provided a comprehensive overview of upcoming Apex innovations, focusing on security enhancements, runtime features, testing improvements, and roadmap updates. Key highlights included the shift to a 'secure by default' model, which ensures user-level access control through the introduction of user mode and the deprecation of 'with security enforced' for better field-level security. Additionally, new developer-friendly features like multi-line strings, template substitution methods, and integration tests were introduced to streamline code writing and testing processes. Future plans outlined included API version retirement, improved ISV tools for namespace shadowing and global deprecation, as well as elastic limits for Async Apex to prevent system failures under high workloads.
<html><head></head><body><p>• The new 'secure by default' model enforces user-level security by default, requiring developers to explicitly declare system-level permissions when needed.</p><p>• Integration tests will allow developers to validate end-to-end scenarios, including interactions with agents, Data Cloud, and field history, by enabling explicit transaction control and side effects in sandbox environments.</p><p>• Elastic limits for Async Apex, launching as a beta in Summer '26, will provide a more flexible response to daily limits, allowing queues to process jobs up to 2x the limit with throttling instead of immediate failures.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770065594397001P4G7">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770065594397001P4G7
Review the Apex roadmap, focusing on security model enhancements, scaling, and new agent integration features.
Adapt pro-code automations to align with “secure by default” Apex changes and updated limit policies.
Learn how to apply new Apex testing and security features to build resilient integrations for next-gen AI agents.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Architect
Developer
Technology
Agentforce 360 Platform
Session Summary
Available
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/developers_at_tdx_2026/episode/episode-s1e12">Watch now</a>
Breakout
Breakout
Wednesday, Apr 15
4:00 p.m. Thursday, Apr 16
Thursday, Apr 16
2:00 p.m. Wednesday, Apr 15
Apex RoadMap: What’s New and What’s Coming
In this session, led by the Apex product manager, explore changes to the security model and the asynchronous limits, and get a sneak peek into the upcoming Apex enhancements for agents.
Session Summary
Session Type: Breakout
- Wednesday, Apr 152:00 PM - 2:40 PM PDT
  
  (9:00 PM - 9:40 PM GMT)
  Room 2010 (Breakout 5, Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 164:00 PM - 4:40 PM PDT
  
  (11:00 PM - 11:40 PM GMT)
  Alcove 2022 (Breakout 3, Level 2)
  FIRST COME FIRST SEATED
Yes
This session focused on the extensive capabilities of Agent Force Vibes, a developer tool leveraging large language models (LLMs) to enhance generative AI functionalities. Attendees were introduced to the differences between Pro and Core models, with Pro models offering higher efficiency and faster processing, particularly for complex tasks. The session highlighted the Model Context Protocol (MCP), which allows seamless integration of third-party tools and services, and explored features such as plan and act modes, workflows, and skills that streamline development processes. Additionally, multi-modal prompts were showcased, enabling the use of both text and files like PDFs, images, and CSVs to rapidly create data models, user interfaces, and other complex outputs, significantly improving productivity and collaboration within Salesforce's ecosystem.
<html><head></head><body><p>• Agentforce Vibes supports advanced functionality like plan and act modes, allowing users to progressively refine tasks before execution, ensuring precision and efficiency.</p><p>• The integration of Model Context Protocol (MCP) enables developers to connect with Salesforce and third-party tools, reducing context switching and enhancing workflow automation within the same IDE.</p><p>• Multi-modal prompts, such as combining text with structured or unstructured files, empower developers to create complex outputs, like relational data models or UI prototypes, in a fraction of the time.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770020456704001TTB8">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770020456704001TTB8
Use advanced Vibes features like deep planning and rule orchestration to build sophisticated AI workflows.
Learn how to integrate third-party MCP servers with Agentforce Vibes to extend agent capabilities beyond Salesforce.
Discover how to implement complex agent skills using advanced orchestration and “vibe coding” in the development environment.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Advanced
Developer
Agentforce 360 Platform
Agentforce
Agentic AI
Session Summary
Available
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
Level 3
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/developers_at_tdx_2026/episode/episode-s1e28">Watch now</a>
Theater
Theater
Wednesday, Apr 15
12:00 p.m. Wednesday, Apr 15
Thursday, Apr 16
11:00 a.m. Thursday, Apr 16
Apply Agentforce Vibes’ Advanced Features
Explore advanced Agentforce Vibes features beyond prompting, including deep planning, rule orchestration, workflows, skills, and abilities.
Session Summary
Session Type: Theater
- Wednesday, Apr 1512:00 PM - 12:20 PM PDT
  
  (7:00 PM - 7:20 PM GMT)
  Theater 3 (Level 2)
- Thursday, Apr 1611:00 AM - 11:20 AM PDT
  
  (6:00 PM - 6:20 PM GMT)
  Theater 5 (Level 3)
Yes
This session delved into the critical role of context in optimizing the performance of AI-driven agents and introduced strategies for improving their decision-making capabilities. Drawing parallels to organizational cultures like Netflix, it highlighted the importance of combining data, metadata, business operations, and institutional knowledge to create a comprehensive context for agents. The speaker emphasized the challenges of managing unstructured data and outdated documentation, proposing solutions such as categorizing and refining content for AI consumption to ensure relevance and accuracy. Additionally, the session provided actionable advice on starting small with internal-facing agents, such as onboarding workflows, to build scalable approaches for broader implementation.
<html><head></head><body><p>• AI agents require a layered approach to context, combining transactional data, metadata, business operations, and institutional knowledge for effective decision-making.</p><p>• Improving agent performance involves refining documentation, categorizing content for AI, and ensuring data is valid, up-to-date, and relevant to specific tasks.</p><p>• Starting with small, well-defined use cases, such as employee onboarding, allows organizations to test and refine context engineering processes before scaling to complex workflows.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770970048073001Rzbo">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770970048073001Rzbo
Learn how to identify the content for context.
Understand the five categories of context: culture, operations, configuration, data, and organization.
Learn five questions you need to ask: ownership, valid & valuable, written for AI, access & security, structure & tagging.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Beginner
Architect
Agentforce 360 Platform
Agentic AI
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/agentforce_at_tdx_2026/episode/episode-s1e10">Watch now</a>
Community Speaker
Breakout
Breakout
2:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Apply Context Engineering for Enterprise AI Agents
Learn how institutional knowledge improves agent performance with context engineering: the art of curating business process, culture, and metadata to make AI agents perform effectively from Day 1.
Session Summary
Session Type: Breakout
- Thursday, Apr 162:00 PM - 2:40 PM PDT
  
  (9:00 PM - 9:40 PM GMT)
  Architect Vista (Campground, Level 1)
  FIRST COME FIRST SEATED
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Architect
Agentforce
Agentic AI
Sessions are first come, first seated
Reserved seating Icon
Visible
Level 2
Roundtable
Roundtable
Wednesday, Apr 15
1:00 p.m. Wednesday, Apr 15
Thursday, Apr 16
11:00 a.m. Thursday, Apr 16
Apply Data 360 Architecture Best Practices
In this Circle of Success, discuss best practices for implementing Data 360 across multiple orgs and grounding agents with enterprise unstructured data using RAG.
Session Type: Roundtable
- Wednesday, Apr 151:00 PM - 2:00 PM PDT
  
  (8:00 PM - 9:00 PM GMT)
  Room 2012 (Circle of Success 2, Level 2)
  RESERVED SEATING
- Thursday, Apr 1611:30 AM - 12:30 PM PDT
  
  (6:30 PM - 7:30 PM GMT)
  Room 2012 (Circle of Success 2, Level 2)
  RESERVED SEATING
Yes
The session provided a comprehensive overview of building and optimizing Agentforce projects within the Salesforce ecosystem, emphasizing best practices for discovery, design, build, and testing phases. Key insights included the importance of defining business problems and KPIs, mapping processes, and ensuring readiness with data and permissions to avoid project delays. The speaker highlighted the flexibility of Agentforce, including its ability to integrate with external systems and its modular design for efficient use of resources, while also addressing challenges like weekly updates and cost consumption. Attendees were encouraged to treat AI agents as evolving team members, requiring monitoring, training, and iterative improvements to maximize their potential and align with organizational goals.
<html><head></head><body><p>• Defining clear business objectives, KPIs, and understanding edge cases during discovery ensures that Agent Force projects deliver measurable value and avoid unnecessary costs.</p><p>• Salesforce's new Agent Builder offers enhanced features like conditional logic, variable control, and testing capabilities, making it more efficient and user-friendly compared to its predecessor.</p><p>• Embracing Agent Force early can drive innovation and efficiency, but success depends on strong data governance, clear processes, and careful planning for ongoing updates and consumption costs.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767976213626001Hkz1">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767976213626001Hkz1
Learn how to start your Agentforce projects.
Explore how Agentforce is for admins and functional folk, not just developers.
Discover how the Agentforce Testing Center complements manual testing.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Consultant
Agentforce
Agentic AI
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
Wednesday, Apr 15
2:00 p.m. Wednesday, Apr 15
Apply Proven Strategies to Optimize Agentforce Success
Successful agent deployment requires a strategic approach. Apply proven delivery patterns and design thinking to optimize business processes with Agentforce.
Session Summary
Session Type: Theater
- Wednesday, Apr 152:30 PM - 2:50 PM PDT
  
  (9:30 PM - 9:50 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
The session explored the concept of the architect mindset and its importance in designing effective and human-centric Salesforce solutions, emphasizing continuous learning and adaptability. Drawing parallels between conducting an orchestra and solution architecture, it highlighted the need to design modular, scalable, and flexible systems that prioritize user experience and adoption. Key principles such as asking 'Should we?', 'How should we?', and 'Is it working?' were discussed as foundational to building impactful and resilient solutions. Attendees were encouraged to utilize resources like Trailhead, the Salesforce Architecture Center, and the Well-Architected framework to enhance their skills and stay ahead in a rapidly evolving technological landscape.
<html><head></head><body><p>• The architect mindset applies to everyone working with Salesforce, regardless of their role, and involves designing, building, and observing solutions to ensure they meet user needs and deliver value.</p><p>• Modular and scalable design principles, combined with a focus on user adoption and change management, are critical for creating flexible and effective Salesforce solutions.</p><p>• Resources like Trailhead, the Well-Architected framework, and the Salesforce Architecture Center provide valuable tools and guidance to help professionals continuously learn and improve their architecture practices.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768862795012001yIQS">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768862795012001yIQS
Apply the architect’s three questions, “Should we?” “How should we?” “Is it working?” to evaluate technology decisions.
Use architecture principles like loosely coupled, modular, and people-first to guide decisions that enable flexibility.
Communicate architecture thinking to stakeholders, translating technical decisions into business value & measurable outcome.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Administrator
Agentforce 360 Platform
Agentic AI
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
Wednesday, Apr 15
9:00 a.m. Thursday, Apr 16
Thursday, Apr 16
5:00 p.m. Wednesday, Apr 15
Apply the Architect Mindset in the Agentic Enterprise
The architect mindset is an asset for every role. In the agentic enterprise, use three strategic patterns to evaluate technical alignment, governance, and deployment value for your stakeholders.
Session Summary
Session Type: Theater
- Wednesday, Apr 155:00 PM - 5:20 PM PDT
  
  (Thursday, Apr 1612:00 AM - 12:20 AM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
- Thursday, Apr 169:00 AM - 9:20 AM PDT
  
  (4:00 PM - 4:20 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
This session explored the 'LEAD framework' as a systematic approach to handling Salesforce platform changes and requests, emphasizing thoughtful, long-term solutions over hasty implementations. Using a case study of a 100-hour picklist issue, the presenter demonstrated how a simple request for a picklist value could cascade into significant complications due to dependencies in automations, reporting, and metadata. By prioritizing discovery, scalability, and root-cause analysis, the speaker showed how leveraging existing Salesforce metadata and features can deliver efficient results while avoiding technical debt and preserving AI functionality, such as Agentforce. The session underscored the importance of human expertise in guiding AI systems and maintaining a well-structured Salesforce environment for future scalability and accuracy.
<html><head></head><body><p>• The LEAD framework—Long-term solutions, Expandable, Address root cause, and Discuss options—provides a structured approach to managing Salesforce changes that ensures sustainable and efficient outcomes.</p><p>• Prioritizing discovery and understanding the root cause of user requests can save significant time and prevent issues, as demonstrated by resolving a 100-hour picklist problem with a simple existing metadata filter for reports.</p><p>• Human expertise remains essential in supervising AI tools like Agentforce, as thoughtful planning and context-driven decisions ensure AI systems can function effectively without being hindered by cluttered or inconsistent metadata.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769128369286001d4nI">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769128369286001d4nI
Adopt a systems-thinking mindset to transition from tactical “how” to strategic “why.”
Evaluate solution trade-offs to balance immediate speed with long-term scalability.
Apply strategic discovery to lead stakeholders and minimize technical debt.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Administrator
IT Business Leader
Professional Services
Technology
Sales
Agentforce 360 Platform
Careers
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Apply the L.E.A.D. Framework for the Agentic Enterprise
Architectural thinking is an asset for every technical role. In the Agentic Enterprise, use the L.E.A.D. framework and strategic wayfinding to design for scale and optimize platform governance.
Session Summary
Session Type: Theater
- Thursday, Apr 168:00 AM - 8:20 AM PDT
  
  (3:00 PM - 3:20 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
The session provided a comprehensive overview of Data Cloud's Data 360 capabilities, emphasizing its zero copy data virtualization feature, which enables users to access and process data without duplicating it. Attendees learned about when to use zero copy based on factors such as data size, use case complexity, and real-time requirements, with detailed comparisons between Query Federation and File Federation modes. Practical examples, such as using IoT data for personalized customer experiences, illustrated the efficiency of zero copy in handling large datasets and optimizing compute costs. Additionally, the session highlighted best practices for implementation, such as leveraging caching for frequently accessed data, optimizing query pushdowns, and managing data locality to reduce costs and improve performance.
<html><head></head><body><p>• Zero copy in Data 360 allows for seamless data virtualization, enabling access to data across systems like Snowflake, Databricks, and Google BigQuery without the need for duplication, thereby reducing costs and improving efficiency.</p><p>• Query Federation is ideal for smaller, real-time queries with datasets under 100 million rows, while File Federation is better suited for large-scale datasets and scenarios requiring change data capture (CDC).</p><p>• Best practices such as caching frequently accessed data, optimizing query filters with pushdowns, and aligning storage regions with Data Cloud tenants are essential for cost-effective and performant zero copy implementations.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767628292432001PwNr">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767628292432001PwNr
Choose the right zero copy pattern for query, file federation, or acceleration based on data volume, latency, and more.
Architect zero copy for latency, change data capture (CDC), identity resolution, segmentation, and activation needs.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Data 360
Integration
Session Summary
Available
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e31">Watch now</a>
Theater
Theater
Wednesday, Apr 15
3:00 p.m. Wednesday, Apr 15
Apply Zero Copy: Federate, File, Cache or Ingest
Zero Copy changes how architects design for data scale and performance. Learn when to federate, file, cache, or ingest data and how each approach affects Flow, segmentation, and identity.
Session Summary
Session Type: Theater
- Wednesday, Apr 153:00 PM - 3:20 PM PDT
  
  (10:00 PM - 10:20 PM GMT)
  Theater 4 (Level 2)
  FIRST COME FIRST SEATED
Yes
This session highlighted Salesforce's innovative new AgentExchange, which unifies the AppExchange, the Slack marketplace, and AgentExchange into a single, seamless marketplace. The new AgentExchange enables streamlined agent deployment and integration directly within Slack, offering features like one-click private offers and automated updates to organizational permissions, which enhance ease of use and efficiency. Certinia, a Salesforce ISV Partner, showcased the Certinia Staffing Agent. A key example discussed was Siemens’ adoption of the Certinia Staffing Agent, which transforms resource allocation processes, reducing hours of manual work to mere minutes and achieving up to a 50% improvement in cost and time efficiency.
<html><head></head><body><p>• The new AgentExchange unifies AppExchange, the Slack Marketplace, and AgentExchange into a single destination, making it easier than ever to discover, deploy, and integrate agents across your entire Salesforce ecosystem.</p><p>• Certinia, a Salesforce ISV partner, built their Certinia Staffing Agent natively on Agentforce — now available on AgentExchange — to intelligently automate resource matching for professional services teams based on skills, availability, and project demand.</p><p>• Siemens used Certinia's Staffing Agent to reduce resource allocation time from hours to minutes, breaking down time zone barriers and driving significant operational efficiency at enterprise scale.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125518400001q24P">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125518400001q24P
Discover how to find agents on AgentExchange.
Learn how ISV partners like Certinia build specialized agents with Agentforce.
Hear how Certinia helped a customer transform staffing with Agentforce.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Partner
Administrator
Developer
AppExchange
Agentforce
Agentic AI
Session Summary
Level 2
Theater
Theater
9:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Architect Agentic Staffing with Certinia
See how Certinia’s agentic solutions help customers navigate complex environments. Learn how to build Agentforce solutions that predict and resolve conflicts autonomously for global enterprise scale.
Session Summary
Session Type: Theater
- Thursday, Apr 169:00 AM - 9:20 AM PDT
  
  (4:00 PM - 4:20 PM GMT)
  AgentExchange Theater (Level 2)
  FIRST COME FIRST SEATED
Yes
The session provided an in-depth exploration of Salesforce's Well-Architected Framework, focusing on the 'Trusted' pillar to ensure secure and reliable architectures. Speakers emphasized the importance of security by design, zero trust principles, and least privilege access to safeguard data and applications against breaches, which can lead to significant financial and reputational losses. Real-world use cases highlighted anti-patterns in integration practices, such as shared user identities and hardcoded credentials, and proposed actionable solutions like leveraging integration user licenses, API-only profiles, and name credentials for centralized authentication. The session underscored the need for proactive, principle-driven architectural practices to enhance security, traceability, and compliance in Salesforce ecosystems, aligning with the framework's core tenets of trust and adaptability.
<html><head></head><body><p>• Zero trust principles and least privilege access are essential to building secure Salesforce architectures, starting with zero permissions and adding only what is necessary.</p><p>• Integration best practices include using dedicated integration user licenses, API-only profiles, and centralized name credentials to ensure accountability, traceability, and robust security.</p><p>• Adopting the Salesforce Well-Architected Framework as a guiding principle ensures 360-degree security coverage, enabling organizations to prevent breaches and uphold trust.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769922105726001Ijy5">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769922105726001Ijy5
Adopt a principle of least privilege mindset to architect secure solutions with a comprehensive 360-degree security approach.
Understand the Salesforce Well-Architected Framework and identify key patterns and anti-patterns.
Align solution design with the Salesforce Well-Architected Framework to deliver secure, compliant & resilient architectures.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Healthcare and Life Sciences
Agentforce 360 Platform
Trust
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e36">Watch now</a>
Community Speaker
Theater
Theater
1:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Architect for Trust: The Art of Salesforce Security
Trust is Salesforce’s foundation. Using the Well-Architected Framework, explore 360-degree layered security via a real-world scenario, applying zero trust & least-privilege to design secure solutions.
Session Summary
Session Type: Theater
- Thursday, Apr 161:30 PM - 1:50 PM PDT
  
  (8:30 PM - 8:50 PM GMT)
  Theater 3 (Level 2)
  FIRST COME FIRST SEATED
Yes
The session focused on leveraging Data Cloud to implement effective multi-org strategies, emphasizing the Home and Companion model for unifying customer data across multiple Salesforce orgs. With businesses often facing challenges from fragmented customer data due to acquisitions or compliance requirements, the solution presented a centralized Home org for data ingestion, unification, and governance, while Companion orgs could access relevant data via logical partitions called data spaces. This architecture reduces duplication, accelerates scalability, and ensures a unified customer profile without compromising operational truth or privacy. Decision frameworks like the weighted matrix and onboarding templates were also discussed to help organizations identify the optimal Home org and streamline implementation for future needs.
<html><head></head><body><p>• The Home and Companion model in Data Cloud enables a unified customer profile by linking data across multiple Salesforce orgs, reducing duplication and improving efficiency.</p><p>• Logical data spaces allow organizations to control and segment data visibility for Companion orgs, ensuring compliance and privacy while maintaining operational truth.</p><p>• Using a weighted decision matrix and onboarding templates simplifies the selection of a Home org and accelerates the integration of new acquisitions or regional orgs into the architecture.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770953811257001WHj1">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770953811257001WHj1
Design a Data Cloud One architecture selecting home org and companion orgs based on data gravity and governance requirements.
Configure data space sharing policies that enable unified profiles while respecting regional data sovereignty boundaries.
Implement SDLC patterns including sandbox strategy and metadata synchronization for multi-org Data Cloud environments.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Advanced
Architect
Technology
Data 360
Data Activation
Session Summary
Available
Community Speaker Icon
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
Level 3
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e11">Watch now</a>
Community Speaker
Theater
Theater
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
Architect Multi-Org Strategy with Data Cloud One
Learn to design multi-org architectures using the home-companion model in Data Cloud One and patterns for data sharing, governance, and unified profiles across 10 or more Salesforce orgs.
Session Summary
Session Type: Theater
- Thursday, Apr 168:30 AM - 8:50 AM PDT
  
  (3:30 PM - 3:50 PM GMT)
  Theater 4 (Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 1612:00 PM - 12:20 PM PDT
  
  (7:00 PM - 7:20 PM GMT)
  Theater 5 (Level 3)
  FIRST COME FIRST SEATED
Yes
The session provided an in-depth look at how Salesforce's Scale Center and Agent Force enable the development of reliable and scalable applications on the Salesforce platform. Attendees learned about the challenges of scalability, including performance bottlenecks, unresponsive systems, and governor limit constraints, which can impede innovation and user experience. Key product innovations were announced, such as the general availability of Agent Force for Scale, Deployment Insights, Lightning Experience Insights, and Database Insights, which offer real-time performance monitoring, root cause analysis, and actionable recommendations to optimize applications. The session emphasized best practices from Salesforce Well-Architected documentation, including optimizing Apex, database queries, and integrations, while showcasing tools to simulate and test scalability in non-production environments for peak performance during business-critical operations.
<html><head></head><body><p>• Agent Force for Scale is now generally available within Scale Center, providing real-time performance summaries, root cause investigations, and actionable recommendations to address scalability issues effectively.</p><p>• New features like Deployment Insights and Database Insights allow users to analyze recent deployments for performance regressions and optimize slow database queries, helping organizations maintain smooth and reliable system operations.</p><p>• Lightning Experience Insights offers actionable recommendations to improve user experience performance, including metrics like first-page and second-page load times, while highlighting the slowest components and regions needing optimization.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770391884902001n5YZ">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770391884902001n5YZ
Get an overview of Agentforce for Scale and how to architect scalable solutions.
Leverage self-serve features of Agentforce for Scale to root-cause performance issues.
Learn how to leverage AI driven insights and recommendations to optimize apps for production scale.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Technology
Agentforce
Agentic AI
Session Summary
Available
Community Speaker Icon
Live Session Audio Icon
Available on Salesforce+ Icon
Level 3
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e38">Watch now</a>
Community Speaker
Theater
Theater
Wednesday, Apr 15
9:00 a.m. Thursday, Apr 16
Thursday, Apr 16
2:00 p.m. Wednesday, Apr 15
Architect Reliable Apps with Agentforce in Scale Center
Explore how Agentforce in Scale Center supports building, testing, and deploying scalable, performant applications, enabling self-service performance diagnostics to deliver reliable enterprise apps.
Session Summary
Session Type: Theater
- Wednesday, Apr 152:00 PM - 2:20 PM PDT
  
  (9:00 PM - 9:20 PM GMT)
  Theater 1 (Campground, Level 1)
  FIRST COME FIRST SEATED
- Thursday, Apr 169:30 AM - 9:50 AM PDT
  
  (4:30 PM - 4:50 PM GMT)
  Theater 5 (Level 3)
  FIRST COME FIRST SEATED
Yes
The session explored the transformative impact of AI on software development, emphasizing the integration of AI tools like large language models (LLMs) into every stage of the software lifecycle. The speaker highlighted how AI accelerates processes such as planning, prototyping, and coding, while stressing the importance of human oversight to ensure quality, security, and completeness. Examples were shared of AI's ability to generate requirements, prototypes, and even thousands of lines of code, but also cautioned about potential risks such as AI-generated errors, security vulnerabilities, and non-deterministic behavior. The discussion underscored the need for developers and architects to adapt to this new paradigm, taking responsibility for AI-generated work products and maintaining robust documentation to guide and validate AI-driven development processes effectively.
<html><head></head><body><p>• AI has revolutionized software development by enabling faster planning, prototyping, and coding, but human oversight remains critical to ensure security, scalability, and error handling are addressed effectively.</p><p>• Maintaining a robust and up-to-date technical requirements document (TRD) is essential to ground AI-generated outputs, ensuring consistency and alignment with project goals, even as AI modifies or expands the codebase.</p><p>• Developers must embrace tools like Salesforce's Agentforce and metadata-aware systems to create modular, secure, and scalable solutions while mitigating risks such as AI hallucinations, polymorphic viruses, and unforeseen integration issues.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770934455149001MmUP">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770934455149001MmUP
Architected prompting: Go beyond functional logic to include “implied requirements”: security, errors, and scalability.
Governance and review gates: Define a rigorous checklist to audit AI-generated assets against established standards.
Verification testing: Move from “trust” to verification by implementing testing protocols, both manual and AI-driven.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Architect
Technology
Agentforce 360 Platform
Productivity
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e7">Watch now</a>
Community Speaker
Breakout
Breakout
Thursday, Apr 16
11:00 a.m. Thursday, Apr 16
Architect Salesforce in the AI Era
Accelerate development safely with AI. Work through defining guardrails for AI-augmented teams and architect secure Agentforce solutions using patterns for quality at enterprise scale.
Session Summary
Session Type: Breakout
- Thursday, Apr 1611:00 AM - 11:40 AM PDT
  
  (6:00 PM - 6:40 PM GMT)
  Architect Vista (Campground, Level 1)
  FIRST COME FIRST SEATED
Yes
The session highlighted the evolving role of architects in the AI era, emphasizing the importance of leveraging Salesforce tools like Data Cloud, MuleSoft, and Slack to address complex business challenges. Key discussions included the use of data profiling, enrichment, and transformation to unify and normalize data while maintaining a trusted contextual data layer. Attendees were introduced to new resources such as implementation guides, Trailhead badges, and the updated architecture center on architect.salesforce.com, which provides decision guides and foundational content tailored to architects’ needs. The session also underscored the significance of staying curious, embracing failure as a learning tool, and utilizing community-driven content to navigate rapid technological advancements effectively.
<html><head></head><body><p>• Salesforce has released new resources like decision guides, implementation guides, and Trailhead badges to help architects stay updated and build scalable, secure solutions in the AI era.</p><p>• Data profiling, enrichment, and transformation techniques are critical for unifying and normalizing data while ensuring the integrity of the contextual data layer.</p><p>• Architects are encouraged to embrace curiosity, leverage community resources, and adopt a learning mindset to thrive in a rapidly evolving technology landscape.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1772834526774001n20b">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1772834526774001n20b
Yes
All Sessions
Session Summary
Live Session Audio Icon
Level 1
Broadcast
Broadcast
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
Architects in the Agentic AI Era
Hear Trailblazers discuss how the architect role is evolving in the Agentic AI era. Then, preview upcoming Salesforce Architect resources and what’s next from the Architecture Program.
Session Summary
Session Type: Broadcast
- Thursday, Apr 1612:40 PM - 1:00 PM PDT
  
  (7:40 PM - 8:00 PM GMT)
  Salesforce+ Stage (Campground, Level 1)
Yes
The session explored groundbreaking innovations in data management, focusing on security, compliance, and access optimization through the introduction of the Data Edge platform. The platform supports over 100 million Salesforce users and processes over 50 trillion records, offering unmatched scalability, real-time data access, and governance solutions. Demonstrations highlighted the ability to process 106 million records in just 12 seconds — 99.6% faster than traditional Salesforce APIs — and showcased seamless integration with tools like Databricks for AI and analytics, all while ensuring compliance with robust encryption and zero-copy architecture. Attendees also learned about the platform's ability to enhance business continuity with four nines (99.99%) uptime reliability, predictable fixed pricing, and the elimination of vendor lock-in, empowering organizations to harness their data for AI, BI, and operational excellence.
<html><head></head><body><p>• The Odaseva platform enables real-time data processing and integration through the Data Edge architecture, achieving 99.6% faster performance compared to traditional Salesforce APIs and ensuring data freshness for AI and analytics initiatives.</p><p>• Innovative features like zero-copy architecture, multi-geo residency, and end-to-end encryption provide secure, compliant, and scalable solutions for managing complex enterprise data environments.</p><p>• With four nines (99.99%) uptime reliability and fixed pricing models, the platform ensures predictable costs and robust business continuity, helping organizations unlock the full potential of their data for their agentic and analytical needs.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431382834001k5Gb">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431382834001k5Gb
Unify customer data across systems and analyze it in milliseconds, not hours.
Access data during outages.
Stop moving data, share data instantly.
Reserved seat released 10 min prior to session if not present.
All Sessions
Advanced
Administrator
Architect
Financial Services
Professional Services
AppExchange
Agentforce
Security
Session Summary
Visible
Level 2
Breakout
Breakout
Wednesday, Apr 15
8:00 a.m. Wednesday, Apr 15
Architecture: AI, Data, Lakehouse, Zero Copy
Modern Data Architecture for AI. Learn from real Enterprise customer stories: Zero Copy to Databricks & Snowflake, real-time lakehouse from scale to latency, amalgamation of customer data, and more.
Session Type: Breakout
- Wednesday, Apr 158:30 AM - 9:10 AM PDT
  
  (3:30 PM - 4:10 PM GMT)
  Room 2022 (Breakout 2, Level 2)
  FIRST COME FIRST SEATED
Yes
This session explored the transformative impact of AI on software development, emphasizing how tools like Salesforce and its ecosystem are reshaping how developers and architects work. The speaker discussed the shift from traditional coding to AI-driven 'vibe coding,' where developers guide AI to generate code through precise prompts, ensuring quality, scalability, and security. Key principles such as accountability, clarity, and strategic thinking in AI development were highlighted, along with the critical importance of understanding data modeling, integration, and DevOps processes. Attendees were encouraged to adopt an architect mindset, emphasizing the need to guide AI systems with thoughtful requirements, while leveraging tools like Salesforce and AI to accelerate innovation responsibly and effectively.
<html><head></head><body><p>• AI has revolutionized the development process, enabling developers to generate complex applications by using natural language prompts, with English becoming the new 'programming language.'</p><p>• Accountability remains critical in AI-driven development, as team members must thoroughly understand and review every AI-generated output to ensure accuracy, security, and compliance with business needs.</p><p>• Strategic thinking, including considerations for scalability, error handling, and governance, is essential for building robust systems, and this mindset must be incorporated into prompts and design processes to guide AI effectively.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1771021221081001wTmx">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1771021221081001wTmx
Vibe vs. assisted coding: Learn when to use rapid prompting vs. applying engineering rigor for Agentforce.
Architected career growth: Use AI as a mentor to deconstruct Apex, analyze logs, and master certification domains.
Embed “implied requirements”: Identify the security, scale, and observability needs AI agents often miss.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Technology
Agentforce 360 Platform
Careers
Session Summary
Community Speaker Icon
Level 3
Community Speaker
Theater
Theater
Wednesday, Apr 15
9:00 a.m. Wednesday, Apr 15
Architect Your Career for the Agentic Enterprise
Scale your technical career with an architect mindset. In the Agentic Enterprise, evolve from vibe coding to strategic engineering to lead Agentforce deployment on the Salesforce Platform.
Session Summary
Session Type: Theater
- Wednesday, Apr 159:00 AM - 9:20 AM PDT
  
  (4:00 PM - 4:20 PM GMT)
  Trailblazer Theater (Community Cove, Level 3)
  FIRST COME FIRST SEATED
Yes
This session provided a detailed roadmap for architecting a multi-cloud Salesforce journey, spanning from initial implementation to a mature, ten-year-old org. It highlighted best practices for scalability, governance, and leveraging tools like Data Cloud, Agentforce, and Slack to optimize workflows, unify data, and drive operational efficiency. The session emphasized the importance of addressing technical debt, harmonizing data across clouds, and designing systems with modularity and AI-readiness in mind to support long-term innovation. Attendees were guided through real-world scenarios to balance agility and stability, offering actionable strategies to maintain performance, ensure adaptability, and minimize complexity throughout their Salesforce journey.
<html><head></head><body><p>• Establishing governance, prioritizing scalability, and using declarative tools early in the journey can prevent technical debt and ensure a strong foundation for multi-cloud implementations.</p><p>• Harmonizing data with tools like Data Cloud and transitioning to API-led connectivity are critical during mid-stage growth to manage complex integrations and enable cross-cloud insights.</p><p>• In mature orgs, addressing technical debt, implementing feature freezes, and adopting modular deployment practices ensure systems remain adaptable and ready for innovations like Agentforce.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770934745782001qZvG">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770934745782001qZvG
Identify common architectural bottlenecks that occur at years 1, 5, and 10.
Learn best practices to secure and scale multi-cloud implementations.
Master strategies to maintain high user adoption as platform complexity grows.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Advanced
Architect
Agentforce 360 Platform
Data Activation
Session Summary
Available
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/architects_at_tdx_2026/episode/episode-s1e24">Watch now</a>
Breakout
Breakout
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Architect Your Multi-Cloud Salesforce Journey
Navigate multi-cloud complexity across your org's lifespan. Discover architectural best practices to keep the core Salesforce Platform scalable, secure, and highly adopted in this interactive session.
Session Summary
Session Type: Breakout
- Thursday, Apr 168:00 AM - 8:40 AM PDT
  
  (3:00 PM - 3:40 PM GMT)
  Architect Vista (Campground, Level 1)
  FIRST COME FIRST SEATED
Yes
This session provided a comprehensive guide for nonprofit organizations transitioning from Nonprofit Success Pack (NPSP) to Agentforce for Nonprofits. The session outlined a detailed migration framework, including strategies like retaining, retiring, rehosting, or rebuilding solutions, depending on their current usage, value, and dependencies. Key architectural differences between NPSP and Agentforce for Nonprofits were discussed, along with step-by-step migration phases, from inventory and planning to rebuilding solutions, user acceptance testing, and final production cutover, emphasizing data model changes and user adoption strategies.
<html><head></head><body><p>• Four migration strategies—retain, retire, rehost, or rebuild—help nonprofits tailor their transition approach based on solution value, dependencies, and customization levels.</p><p>• Architectural changes, such as the shift to person accounts and standard metadata, necessitate careful planning for data migration, automation rebuilding, and user training to ensure a smooth transition.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770948922536001mC8A">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770948922536001mC8A
Identify when an NPSP transition is a migration versus a rebuild.
Evaluate object model impact, customization relevance, and feature alignment from an architectural perspective.
Apply a decision framework to determine what to migrate, rebuild, retire, or retain — and how to communicate tradeoffs.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Architect
Nonprofit
Nonprofit
Agentforce 360 Platform
Integration
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/agentforce_at_tdx_2026/episode/episode-s1e20">Watch now</a>
Community Speaker
Theater
Theater
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
Architect Your Transition to Agentforce 360 for Nonprofits
Learn how to evaluate moving from Nonprofit Success Pack (NPSP) to Agentforce 360 for Nonprofits by assessing structural change and tradeoffs to decide what to migrate, rebuild, retire, or retain.
Session Summary
Session Type: Theater
- Thursday, Apr 1612:30 PM - 12:50 PM PDT
  
  (7:30 PM - 7:50 PM GMT)
  Theater 1 (Campground, Level 1)
  FIRST COME FIRST SEATED
Yes
This session focused on leveraging Salesforce's event monitoring capabilities to build trust in AI solutions while maintaining security and compliance. The presenters demonstrated how event monitoring provides telemetry, observability, and log-based insights to track and audit AI activities on the platform, including Agentforce and Slackbot. Key features such as Event Log Objects, pre-built dashboards, and real-time event tracking were showcased, highlighting their ability to monitor granular details like agent actions, database modifications, and user interactions. Additionally, the session explored how transaction security policies can block unauthorized actions, ensuring enhanced security and governance while utilizing AI technologies effectively.
<html><head></head><body><p>• Event monitoring enables organizations to track and audit AI actions in real time, offering granular insights into agent and bot activities across the Salesforce platform.</p><p>• Transaction security policies provide a powerful way to enforce compliance by blocking unauthorized data access or actions based on custom criteria, such as sensitive field classifications.</p><p>• New features like Event Log Objects and pre-built dashboards simplify data analysis and improve visibility, empowering admins and developers to maintain security while innovating with AI.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770942256018001DLdw">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770942256018001DLdw
Learn how to audit and investigate AI and agent data access (including using Slackbot) for security and compliance.
Learn how agent context is surfaced across API, Apex, Flow & Report events. Learn how agent activity is tracked via events.
Apply transaction security policies to detect and block risky agent-driven activity in real time.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Administrator
Financial Services
Agentforce 360 Platform
Security
Session Summary
Live Session Audio Icon
Level 2
Theater
Theater
Wednesday, Apr 15
2:00 p.m. Wednesday, Apr 15
Audit and Govern Agentforce with Event Monitoring
Audit Agentforce activity and AI data access using Event Monitoring. Enforce real-time governance with transaction security policies to detect risky behavior and ensure enterprise compliance.
Session Summary
Session Type: Theater
- Wednesday, Apr 152:30 PM - 2:50 PM PDT
  
  (9:30 PM - 9:50 PM GMT)
  Theater 2 (Level 2)
  FIRST COME FIRST SEATED
Yes
This session highlighted the innovative capabilities of Salesforce’s Data Cloud clean rooms, showcasing how they enable secure data collaboration between organizations while maintaining privacy and security through a Zero Copy architecture. A live demonstration illustrated how businesses can use Data Cloud clean rooms to discover high-value overlaps in customer data without sharing raw data, leveraging pre-built or custom use case templates and federated queries. The session also demonstrated the integration of Data Cloud clean rooms with Slack, where queries can be initiated directly from Slack using Agentforce and external services, eliminating the need for custom code. Attendees learned how businesses can utilize these tools to streamline collaboration, enhance data-driven decision-making, and maintain governance in data sharing scenarios.
<html><head></head><body><p>• Salesforce Data Cloud clean rooms facilitate secure data collaboration by allowing federated queries on overlapping datasets without moving or exposing raw data, ensuring privacy and security.</p><p>• The integration of Data Cloud clean rooms with Slack and Agentforce enables users to initiate and manage data queries directly from Slack using declarative, no-code configurations.</p><p>• Best practices for using Data Cloud clean rooms include running only aggregated queries and adhering to minimum record thresholds to prevent the identification of individual data points.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770362931629001dEw9">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770362931629001dEw9
Automate cross-org audience analysis using Agentforce and clean room APIs for faster business ROI.
Build custom use case templates using vibe coding to scale AI solutions across various industries.
Surface secure, cross-org data insights within Agentforce to enable real-time conversational decision-making.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Developer
Technology
Agentforce
Data Activation
Session Summary
Available
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/developers_at_tdx_2026/episode/episode-s1e31">Watch now</a>
Theater
Theater
4:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Automate Audience Insights with Agentforce and Clean Rooms
Learn to automate cross-org audience analysis using Agentforce and clean room APIs. Build custom use case templates with Vibecode and surface secure data in Slack and drive faster business ROI.
Session Summary
Session Type: Theater
- Thursday, Apr 164:00 PM - 4:20 PM PDT
  
  (11:00 PM - 11:20 PM GMT)
  Theater 3 (Level 2)
Yes
The session provided an in-depth exploration of Salesforce's advancements in DevOps and data management, particularly focusing on Data 360 sandboxes and their integration with enterprise environments. Key innovations include enhancements to sandbox provisioning, such as local data kit deployment and improved reliability for older sandboxes, enabling seamless movement of configurations across environments. Statistics highlighted the challenges enterprises face with siloed data, with 71% of companies experiencing disconnected applications, and an average of over 1,000 applications per enterprise, emphasizing the importance of harmonizing data through Salesforce's tools. The roadmap also introduced plans for improving developer experience, CLI capabilities, error handling, and integration with tools like DevOps Center to further streamline processes and enhance user adoption of Data 360 DevOps solutions.
<html><head></head><body><p>• Salesforce has introduced local data kit deployment, allowing users to efficiently replicate configurations from one data space to another within sandbox environments, reducing manual effort.</p><p>• Data 360 DevOps now supports enhanced sandbox provisioning, including updates for older sandboxes and upcoming cloning capabilities, ensuring reliability and flexibility for developers.</p><p>• Future roadmap plans include delta deployments, GitHub integration, and improved error messaging to enhance developer experience and simplify the DevOps process for Data 360.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767594544285001W4nW">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1767594544285001W4nW
Package Data 360 metadata into portable data kits for consistent environment management across your org lifecycle.
Automate Data 360 deployments by integrating data kits with DevOps Center and Salesforce CLI pipelines.
Maintain a versioned data foundation to ensure Agentforce agents have reliable, production-ready data access.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Developer
Technology
Data 360
Session Summary
Available
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/developers_at_tdx_2026/episode/episode-s1e3">Watch now</a>
Breakout
Breakout
Wednesday, Apr 15
1:00 p.m. Wednesday, Apr 15
Automate Data 360 Deployments: DevOps for Data Kits
Manage the Data 360 lifecycle by deploying Data Kits through CLI, DevOps Center, and source control. Power Agentforce agents with reliable, versioned, and portable metadata.
Session Summary
Session Type: Breakout
- Wednesday, Apr 151:00 PM - 1:40 PM PDT
  
  (8:00 PM - 8:40 PM GMT)
  Room 2007 (Breakout 6, Level 2)
  FIRST COME FIRST SEATED
Yes
Differentiate between record-triggered flow types to select the most efficient automation path for a given use case.
Construct flow variables and logic to manage complex data transformations and automate multistep business processes.
Build and debug before-save and after-save record-triggered flows to ensure reliable data execution and performance.
Reserved seat released 10 min prior to session if not present.
Laptops are provided for all attendees
All Sessions
Intermediate
Administrator
Sales
Agentforce 360 Platform
Productivity
Reserved seating Icon
Visible
Level 2
Hands-on Training
Hands-on Training
Wednesday, Apr 15
3:00 p.m. Wednesday, Apr 15
12:00 p.m. Wednesday, Apr 15
3:00 p.m. Thursday, Apr 16
Thursday, Apr 16
10:00 a.m. Thursday, Apr 16
Automate Processes with Record-Triggered Flows
Discover how to automate business processes using record-triggered flows. Learn to build a flow from scratch and understand best practices for optimizing flow performance and efficiency.
Equipment provided: Laptops are provided for all attendees
Session Type: Hands-on Training
- Wednesday, Apr 1512:00 PM - 1:30 PM PDT
  
  (7:00 PM - 8:30 PM GMT)
  Room 2004 (Hands-on Training 2, Level 2)
  RESERVED SEATING
- Wednesday, Apr 153:30 PM - 5:00 PM PDT
  
  (10:30 PM - 12:00 AM GMT)
  Room 2002 (Hands-on Training 1, Level 2)
  RESERVED SEATING
- Thursday, Apr 1610:30 AM - 12:00 PM PDT
  
  (5:30 PM - 7:00 PM GMT)
  Room 2004 (Hands-on Training 2, Level 2)
  RESERVED SEATING
- Thursday, Apr 163:30 PM - 5:00 PM PDT
  
  (10:30 PM - 12:00 AM GMT)
  Room 2006 (Hands-on Training 3, Level 2)
  RESERVED SEATING
Yes
The session highlighted how Salesforce administrators can creatively leverage no-code tools to address complex challenges, focusing on the automation of information security review processes using Agent Force and Data 360. The solution was designed to handle a growing volume of inquiries driven by increased system use and generative AI adoption, while ensuring human oversight for critical decisions. By integrating Salesforce features such as custom objects, record-triggered flows, and prompt templates, the process reduced the time spent on analyzing inquiries by 30% and matching security rules by 80%. Future plans include automating data updates, enhancing real-time integration, and utilizing trend analysis to further empower teams and elevate AI's role from assistant to strategic partner.
<html><head></head><body><p>• The combination of Agent Force and Data 360 enabled a secure, human-in-the-loop process that significantly reduced the time spent on key steps in the information security review process.</p><p>• The solution leveraged no-code tools and Salesforce standard features creatively, eliminating the need for custom development while delivering transformative results.</p><p>• Future enhancements aim to improve data freshness, streamline integrations, and expand AI capabilities to provide strategic insights for better decision-making.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770140564915001eAPM">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770140564915001eAPM
Learn how to design a “human-in-the-loop” workflow that integrates Agentforce with external systems like Jira.
Configure Data 360 to automate high-volume security reviews and extend Salesforce utility beyond CRM.
Implement declarative Agentforce actions that maintain data accuracy and enterprise-grade security standards.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Administrator
Agentforce
Data 360
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 1
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/data_and_analytics_at_tdx_2026/episode/episode-s1e11">Watch now</a>
Community Speaker
Theater
Theater
Thursday, Apr 16
10:00 a.m. Thursday, Apr 16
Automate Security Reviews with Agentforce and Data 360
Discover how to use Agentforce and Data 360 to automate high-volume security reviews, integrate Jira, and maintain human-in-the-loop accuracy with declarative tools.
Session Summary
Session Type: Theater
- Thursday, Apr 1610:00 AM - 10:20 AM PDT
  
  (5:00 PM - 5:20 PM GMT)
  Theater 1 (Campground, Level 1)
  FIRST COME FIRST SEATED
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Beginner
IT Business Leader
Agentforce 360 Platform
Sessions are first come, first seated
Reserved seating Icon
Visible
Level 2
Roundtable
Roundtable
1:00 p.m. Thursday, Apr 16
8:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Automate Your Business Processes
In this Circle of Success, learn how to use powerful process automation features like triggers and flows. Learn best practices to develop the proper automation while networking with peers.
Session Type: Roundtable
- Thursday, Apr 168:30 AM - 9:30 AM PDT
  
  (3:30 PM - 4:30 PM GMT)
  Room 2012 (Circle of Success 2, Level 2)
  RESERVED SEATING
- Thursday, Apr 161:00 PM - 2:00 PM PDT
  
  (8:00 PM - 9:00 PM GMT)
  Room 2012 (Circle of Success 2, Level 2)
  RESERVED SEATING
Yes
This session unveiled the latest innovations in Salesforce's Agent Exchange, which unifies AppExchange, Slack Marketplace, and Agent Exchange into a seamless platform for discovering solutions across Salesforce products. A key highlight is the integration of Agent Exchange directly within Slack and Agent Force Builder, enabling users to access solutions without switching tabs, while AI-powered discovery simplifies finding tools to meet business needs. The session also showcased ten impactful apps and agents, including Easy Protect for automated security, Store Connect for streamlined commerce, and Fundraise Up for AI-powered nonprofit fundraising, all designed to enhance productivity and automation. Attendees were encouraged to explore Salesforce Labs for free tools and were provided insights into leveraging Slack and agents to optimize event management workflows through real-world examples and trailblazer stories.
<html><head></head><body><p>• Agent Exchange now combines AppExchange, Slack Marketplace, and Agent Exchange into one unified platform, with AI-powered discovery embedded into Slack and Agent Force Builder for seamless access to solutions.</p><p>• Highlighted apps such as Easy Protect, Store Connect, and Fundraise Up demonstrate how automation and AI can reduce manual tasks, enhance security, and improve organizational efficiency across industries.</p><p>• Salesforce Labs offers free, community-supported apps as an accessible entry point for users to explore and extend their Salesforce capabilities with minimal effort.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125508749001qjE5">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769125508749001qjE5
Identify 10 MVP-vetted apps and AI agents that automate common Salesforce org tasks and reduce manual effort.
Evaluate which automation tools best address your organization’s specific operational challenges and inefficiencies.
Apply insights from real-world MVP use cases to prioritize and implement automation within your own Salesforce environment.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Administrator
Developer
Agentforce 360 Platform
AppExchange
Agentic AI
Session Summary
Level 2
Theater
Theater
Wednesday, Apr 15
12:00 p.m. Wednesday, Apr 15
Thursday, Apr 16
11:00 a.m. Thursday, Apr 16
Automate Your Org with 10 MVP-Vetted Apps
Join a Salesforce MVP to explore 10 trusted apps and AI agents that eliminate manual friction and improve operational efficiency.
Session Summary
Session Type: Theater
- Wednesday, Apr 1512:00 PM - 12:20 PM PDT
  
  (7:00 PM - 7:20 PM GMT)
  AgentExchange Theater (Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 1611:30 AM - 11:50 AM PDT
  
  (6:30 PM - 6:50 PM GMT)
  AgentExchange Theater (Level 2)
  FIRST COME FIRST SEATED
Yes
This session showcased how organizations can seamlessly integrate Salesforce and Slack to streamline workflows, reduce context switching, and enhance productivity. By leveraging Slack workflows, users can perform Salesforce-related tasks, such as creating projects, assignments, and logging time entries, directly within Slack, eliminating the need to switch between platforms. The introduction of Agentforce was highlighted, demonstrating its ability to transition from reactive responses to proactive notifications, ensuring better project and resource management through timely alerts and actionable insights. The session concluded with a live demo and resources for attendees to replicate these integrations, emphasizing the ease of setup and the transformative potential of combining Salesforce and Slack tools.
<html><head></head><body><p>• Slack workflows allow users to create Salesforce records, such as projects and assignments, directly within Slack, streamlining operations and reducing context switching.</p><p>• Agentforce enables both reactive and proactive actions, such as logging time entries and notifying teams of project anomalies, ensuring better resource allocation and project tracking.</p><p>• Attendees were provided with video tutorials and resources to immediately begin implementing these integrations, highlighting the accessibility and power of combining Salesforce and Slack functionalities.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769401602752001CRp3">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1769401602752001CRp3
Configure Slack Workflows and Agents to trigger and manage multistep salesforce flows directly from Slack channels.
Design Slack-first interfaces that eliminate context switching by bringing core platform data to the digital HQ.
Implement autonomous agents that handle routine administrative tasks to achieve a 70% increase in team productivity.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Beginner
Sales
Slack
Agentic AI
Session Summary
Community Speaker Icon
Live Session Audio Icon
Level 2
Community Speaker
Theater
Theater
Wednesday, Apr 15
4:00 p.m. Wednesday, Apr 15
Boost Productivity in Slack with Agentforce
Reduce context switching by building Slack workflows and Agentforce bots that manage complex Salesforce processes directly within Slack.
Session Summary
Session Type: Theater
- Wednesday, Apr 154:00 PM - 4:20 PM PDT
  
  (11:00 PM - 11:20 PM GMT)
  Theater 2 (Level 2)
  FIRST COME FIRST SEATED
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Beginner
Administrator
Success Plans
Careers
Sessions are first come, first seated
Reserved seating Icon
Visible
Level 2
Roundtable
Roundtable
Wednesday, Apr 15
8:00 a.m. Wednesday, Apr 15
4:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Boost Your Salesforce Skills with 10 Resources
In this Circle of Success, explore 10 curated tools and resources to accelerate your Salesforce expertise. Hear from experts and exchange insights with peers in small-group discussions.
Session Type: Roundtable
- Wednesday, Apr 158:30 AM - 9:30 AM PDT
  
  (3:30 PM - 4:30 PM GMT)
  Room 2012 (Circle of Success 2, Level 2)
  RESERVED SEATING
- Thursday, Apr 164:00 PM - 5:00 PM PDT
  
  (11:00 PM - 12:00 AM GMT)
  Room 2012 (Circle of Success 2, Level 2)
  RESERVED SEATING
Yes
This session explored the seamless integration between Salesforce and Slack, showcasing how businesses can enhance collaboration and productivity by embedding Salesforce data and processes directly into Slack channels. Attendees learned about leveraging Salesforce Channels to bring records, related lists, and quick actions into Slack, enabling users to update, create, and view Salesforce records without leaving Slack. The session emphasized the value of Agentforce and the AgentExchange, which allow businesses to deploy and customize digital teammates (agents) in Slack to handle tasks like identifying risks, automating workflows, and accessing external data through MCP (Managed Component Protocol) integrations. With minimal setup effort, businesses can provide users with a conversational UI in Slack, eliminating the need for complex custom apps and enabling faster time-to-value using prebuilt solutions and easy customizations with Flow or Apex code.
<html><head></head><body><p>• Salesforce Channels in Slack allow users to view, update, and collaborate on Salesforce records directly within Slack, providing a unified workspace for increased efficiency and reducing the need to toggle between platforms.</p><p>• Agentforce and AgentExchange empower businesses to deploy and customize AI-powered digital teammates in Slack, enabling automation of workflows and easy access to Salesforce and external data while maintaining rich conversational context.</p><p>• Integrations such as MCP servers simplify external system connectivity, allowing businesses to package and deploy external services seamlessly, further expanding the capabilities of Slack and Salesforce integration.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1766071928625001tRlb">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1766071928625001tRlb
Realize the value Salesforce channels can bring to AppExchange and AgentExchange products.
Understand how Agentforce brings additional value to Salesforce channels.
Discover best practices for building AgentExchange products to support Salesforce channels.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Beginner
Architect
Technology
Slack
Integration
Session Summary
Community Speaker Icon
Live Session Audio Icon
Level 2
Community Speaker
Breakout
Breakout
9:00 a.m. Thursday, Apr 16
Thursday, Apr 16
Bring AgentExchange Apps to Slack with Salesforce Channels
Discover how AgentExchange apps integrate into Slack with Salesforce Channels. See a live demo and learn how AgentExchange solutions extend the Slack experience.
Session Summary
Session Type: Breakout
- Thursday, Apr 169:00 AM - 9:40 AM PDT
  
  (4:00 PM - 4:40 PM GMT)
  Alcove 2022 (Breakout 3, Level 2)
  FIRST COME FIRST SEATED
Yes
This session focused on building accessible experiences on Salesforce, highlighting the importance of accessibility in product design and development. Attendees were introduced to the accessibility agent within Agentforce Vibes, a tool that assists developers in creating compliant and inclusive code by integrating accessibility standards directly into the development process. The session underscored how accessibility benefits everyone, with statistics revealing that 25% of the global population has some form of disability, representing $13 trillion in purchasing power. Demonstrations showcased the accessibility agent's ability to identify and fix issues, support multiple frameworks like React and Lightning Web Components, and ensure compliance with evolving standards, ultimately emphasizing the business, legal, and ethical imperatives of accessibility in technology development.
<html><head></head><body><p>• The accessibility agent within Agentforce Vibes helps developers identify and resolve accessibility issues, supporting frameworks like Lightning Web Components and React while maintaining compliance with global standards.</p><p>• 25% of the global population has a disability, representing $13 trillion in purchasing power, highlighting the significant business impact of designing accessible products.</p><p>• Accessibility is not only a moral responsibility but also a legal requirement, with new laws like the European Accessibility Act imposing penalties and market restrictions for non-compliance.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770925207589001sfHL">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770925207589001sfHL
Apply accessibility best practices to create inclusive Salesforce interfaces that work better for all users.
Evaluate when to use base vs. custom components, or if customization is necessary how to maintain accessibility.
Learn how to leverage automated tools like the Accessibility Agent in Agentforce Vibes.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Beginner
Designer
Developer
Agentforce
Equality
Session Summary
Level 2
Breakout
Breakout
1:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Build Accessible Experiences on Salesforce
Build inclusive Salesforce experiences that work for everyone. Learn best practices, how to use the Agentforce Vibes Accessibility Agent, testing for WCAG compliance, and much more.
Session Summary
Session Type: Breakout
- Thursday, Apr 161:30 PM - 2:10 PM PDT
  
  (8:30 PM - 9:10 PM GMT)
  Room 2022 (Breakout 2, Level 2)
  FIRST COME FIRST SEATED
Yes
This session explored the evolving role of Salesforce Administrators, focusing on data challenges and strategies for improving decision-making and trust in data. Key discussions included the importance of trusted data over merely clean data, the use of Data Cloud for identity resolution, and leveraging tools like Salesforce Flow to ensure accurate data retrieval in real-time. Practical examples highlighted challenges such as duplicate records, incomplete information, and the need for data enrichment to provide actionable insights for agents and users. Additionally, attendees were introduced to new resources, including Trailhead badges and playbooks, to enhance their understanding and application of data quality management within the Salesforce ecosystem.
<html><head></head><body><p>• Salesforce Administrators are transitioning from managing clean data to ensuring trusted data by addressing gaps in data quality and understanding field usage in context.</p><p>• Data Cloud's identity resolution capabilities, combined with data enrichment and flow automation, help mitigate risks like duplicate records and incomplete information, enabling more accurate and actionable insights for agents.</p><p>• New Trailhead badges and resources, such as the Data Quality Fundamentals Trail and playbooks, provide practical guidance for admins and architects to improve data profiling, enrichment, and monitoring practices.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431439434001kErG">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768431439434001kErG
Understand how to connect and unify Data 360 data sources to ground Agentforce agents in trusted data.
Learn how to design Agentforce agents that use real-time and contextual data to improve accuracy and outcomes.
Explore how to apply a scalable data strategy to deploy and manage Agentforce agents across the organization.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Intermediate
Administrator
Data 360
Session Summary
Available
Community Speaker Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/data_and_analytics_at_tdx_2026/episode/episode-s1e21">Watch now</a>
Community Speaker
Breakout
Breakout
Wednesday, Apr 15
8:00 a.m. Wednesday, Apr 15
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
Build Agentforce Agents with Your Data
Learn from Datablazers how to assess, prioritize, mitigate data issues and use Data 360 to deliver the trusted data foundation for Agentforce agents.
Session Summary
Session Type: Breakout
- Wednesday, Apr 158:00 AM - 8:40 AM PDT
  
  (3:00 PM - 3:40 PM GMT)
  Room 2010 (Breakout 5, Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 1612:00 PM - 12:40 PM PDT
  
  (7:00 PM - 7:40 PM GMT)
  Room 2010 (Breakout 5, Level 2)
  FIRST COME FIRST SEATED
Yes
This session introduced Agentforce Voice for mobile apps, a robust platform enabling users to create and deploy voice agents across multiple channels, including websites, telephony, Slack, and mobile apps. The presentation highlighted features such as customizable voice settings, including over 40 voice options, pronunciation dictionaries for industry-specific terms, and fine-tuning options for speed, similarity, and stability. A live demo showcased how to build and deploy a voice agent using the Agentforce Mobile SDK, demonstrating its seamless integration into mobile apps and its ability to support immersive, low-latency customer interactions. Attendees were also provided with best practices for optimizing voice agents, ensuring responsiveness, natural cadence, and effective user interactions for both customer and employee use cases, with plans to GA voice capabilities by the end of the month, safe harbor considerations noted.
<html><head></head><body><p>• Agentforce Voice enables the creation of a single voice agent deployable across multiple channels, including mobile apps, websites, and telephony, providing a unified customer experience.</p><p>• The platform offers advanced customization options such as voice tuning, pronunciation dictionaries, and support for multiple languages, including English, French, and Spanish, ensuring brand consistency and accuracy in communication.</p><p>• The Agentforce Mobile SDK simplifies the integration of voice agents into mobile apps with a developer-friendly approach, and plans to GA immersive voice capabilities with human escalation paths are on track for release by the end of the month.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768254209349001KSx2">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1768254209349001KSx2
Configure Agentforce voice capabilities to enable natural language interactions across mobile devices.
Deploy voice-enabled agents that provide real-time, contextual responses within the Salesforce mobile experience.
Implement secure voice authentication and governance protocols using the Agentforce 360 Platform.
Yes
This session is first come, first seated. You do not have a reserved seat.
Yes
All Sessions
Intermediate
Administrator
Agentforce
Agentic AI
Session Summary
Available
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/agentforce_at_tdx_2026/episode/episode-s1e16">Watch now</a>
Theater
Theater
2:00 p.m. Thursday, Apr 16
Thursday, Apr 16
Build Agentforce Voice Agents for Mobile
Use Agentforce Voice to deploy voice-enabled agents that support hands-free interactions and real-time responses on mobile devices.
Session Summary
Session Type: Theater
- Thursday, Apr 162:30 PM - 2:50 PM PDT
  
  (9:30 PM - 9:50 PM GMT)
  Theater 3 (Level 2)
  FIRST COME FIRST SEATED
Yes
This session introduced groundbreaking advancements in user interface (UI) technology, emphasizing Salesforce's commitment to creating dynamic, adaptable, and intelligent experiences across multiple platforms such as Slack, ChatGPT, and Salesforce itself. The presenters showcased the Agentforce Experience Layer, a unified layer that simplifies the creation of rich UI experiences by allowing developers to define a widget or UI once and deploy it seamlessly across various surfaces without duplication. Presenters talked about how generative UI technology can dynamically compose and render UI components tailored to specific platforms, while preserving context and functionality. Additionally, the team previewed tools like the Widget Builder and Playground, which empower users to create, test, and deploy widgets efficiently using low-code/no-code approaches and AI-driven customization, with a focus on scalability and ease of use.
<html><head></head><body><p>• The Agentforce Experience Layer enables developers to create a single UI definition that adapts seamlessly across platforms like Slack, ChatGPT, and Salesforce, reducing duplication and effort.</p><p>• Upcoming tools such as the Widget Builder and Playground provide low-code and AI-powered solutions for designing and deploying widgets, accelerating the creation of rich user experiences.</p><p>• Generative UI technology ensures that dynamic, context-aware, and pixel-perfect interfaces can be composed at runtime, addressing the rapidly evolving demands of AI-driven applications.</p></body></html>
<a href="https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770326068084001UEAW">Report a Concern</a>
https://docs.google.com/forms/d/1RxLLEWKfFX0b9bpAoLIiCAcWhF_8t_8UZ8HDIdBLXMU/viewform?usp=pp_url&entry.996201328=1770326068084001UEAW
Architect cross-channel Agentforce experiences that maintain a unified, native UI across all Salesforce surfaces.
Configure universal fragments to ensure modular, reusable UI components for web, Slack, and mobile integrations.
Implement generative UI to dynamically compose interfaces based on real-time Agentforce intent and data signals.
Yes
Reserved seat released 10 min prior to session if not present.
All Sessions
Advanced
Administrator
Architect
Developer
Technology
Experience Cloud
Agentforce
Agentic AI
Session Summary
Available
Live Session Audio Icon
Available on Salesforce+ Icon
Level 2
<a href="https://www.salesforce.com/plus/experience/tdx_2026/series/tdx_2026_highlights/episode/episode-s1e22">Watch now</a>
Breakout
Breakout
Wednesday, Apr 15
4:00 p.m. Wednesday, Apr 15
Thursday, Apr 16
12:00 p.m. Thursday, Apr 16
Build Agentic Apps Once, Run Anywhere
Build agentic experiences once and reuse them across Lightning, Slack, mobile, and AI platforms, delivering native, interactive UIs across every surface.
Session Summary
Session Type: Breakout
- Wednesday, Apr 154:00 PM - 4:40 PM PDT
  
  (11:00 PM - 11:40 PM GMT)
  Room 2020 (Breakout 1, Level 2)
  FIRST COME FIRST SEATED
- Thursday, Apr 1612:00 PM - 12:40 PM PDT
  
  (7:00 PM - 7:40 PM GMT)
  Alcove 2022 (Breakout 3, Level 2)
  FIRST COME FIRST SEATED