See how Certinia’s agentic solutions help customers navigate complex environments. Learn how to build Agentforce solutions that predict and resolve conflicts autonomously for global enterprise scale.
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Featured Sessions
Scale Trusted AI Adoption with Salesforce and AWS
Learn how to deploy Anthropic models via Amazon Bedrock in Agentforce’s secure environment, enabling compliant AI adoption at scale, particularly for regulated industries.
Prompt to Agent with Google Cloud: Gemini 3 in Agentforce
Explore the full agent development stack using Gemini 3 as the reasoning backbone, prompt builder for Agentforce agents. See Gemini 3 Flash’s fast, high-accuracy inference to build adaptable agents.
More Output, Same Control: Embracing AI-Driven Change
AI will multiply your rate of change. As the bottleneck shifts from writing code to governance, learn how to stay in control of accelerated delivery and focus on the work that needs you.
Building AI-Ready DevOps: L-Founders' Journey to Agentforce
See how L-founders leverage Copado to build an intelligent DevOps foundation, enabling them to deploy Agentforce agents seamlessly with enhanced dependency analysis and advanced debugging capabilities
Optimizing Salesforce’s Own Sales Cloud with Hubbl
See how Salesforce uses Hubbl to accelerate planning. Learn how the internal product team aligns complex requirements to architecture to de-risk and optimize global Sales Cloud updates.
Architecture: AI, Data, Lakehouse, Zero Copy
Modern Data Architecture for AI. Learn from real Enterprise customer stories: Zero Copy to Databricks & Snowflake, real-time lakehouse from scale to latency, amalgamation of customer data, and more.
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Architect Agentic Staffing with Certinia
, Senior Director, Partner Marketing, Salesforce
, Chief Product & Technology Officer, Certinia
, Product Marketing Senior Lead, Salesforce
, Director, Partner Marketing, Salesforce
Role: Partner, Administrator, Developer
Products: AppExchange, Agentforce
Topic: Agentic AI
Session Level: Beginner
Session Type: Theater
- Thursday, Apr 169:00 AM - 9:20 AM PDT(4:00 PM - 4:20 PM GMT)AgentExchange Theater (Level 2)FIRST COME FIRST SEATED
Session Summary: This session highlighted Salesforce's innovative new AgentExchange, which unifies the AppExchange, the Slack marketplace, and AgentExchange into a single, seamless marketplace. The new AgentExchange enables streamlined agent deployment and integration directly within Slack, offering features like one-click private offers and automated updates to organizational permissions, which enhance ease of use and efficiency. Certinia, a Salesforce ISV Partner, showcased the Certinia Staffing Agent. A key example discussed was Siemens’ adoption of the Certinia Staffing Agent, which transforms resource allocation processes, reducing hours of manual work to mere minutes and achieving up to a 50% improvement in cost and time efficiency.
Key Takeaways:
• The new AgentExchange unifies AppExchange, the Slack Marketplace, and AgentExchange into a single destination, making it easier than ever to discover, deploy, and integrate agents across your entire Salesforce ecosystem.
• Certinia, a Salesforce ISV partner, built their Certinia Staffing Agent natively on Agentforce — now available on AgentExchange — to intelligently automate resource matching for professional services teams based on skills, availability, and project demand.
• Siemens used Certinia's Staffing Agent to reduce resource allocation time from hours to minutes, breaking down time zone barriers and driving significant operational efficiency at enterprise scale.
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