Visual storytelling is a fundamental skill that Salesforce architects must know. Learn how to use Salesforce diagrams to align stakeholders and motivate teams.
Important: This session is first come, first seated. You do not have a reserved seat.
Product: Agentforce 360 Platform
Session Summary by Einstein: The Salesforce conference session focused on the power of diagramming to enhance communication within project teams, illustrating how visual tools can streamline the extraction and presentation of key Salesforce solution components. Matthew Morris shared his expertise in using diagrams to engage stakeholders, describe complex system landscapes, and clarify roles and data models, emphasizing the practical application of these techniques in both current and future state analyses. He highlighted the importance of preparing lists of actors, systems, integrations, and Salesforce objects to inform diagram creation, and showcased four core diagram types that are pivotal for project clarity: system landscapes, role hierarchies, data models, and deployment architectures. These tools serve not only to document specifications but also as dynamic aids in collaborative problem-solving and alignment across teams, particularly when integrating Salesforce with other systems like ERP or when establishing single sign-on protocols.
