Enhance AI Content Safety with the Einstein Trust Layer
Learn how to enhance AI content safety using Einstein Trust Layer features. Understand how to detect prompt injection attacks and flag potentially toxic language in generative AI applications.
Important: This session is first come, first seated. You do not have a reserved seat.
, Senior Director, Product Management, Salesforce
, Senior Product Designer, Salesforce
Role: Administrator, Architect, IT
Product: Einstein, Data 360
Topic: Artificial Intelligence
Session Level: Intermediate
Session Type: Theater
Tuesday, Sep 171:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Moscone West, L2, Einstein Theater
Session Summary by Einstein: The recent conference session focused on the critical topic of AI content safety, emphasizing the importance of robust systems to ensure the security of user-generated prompts and AI responses. The presenters discussed the Einstein Trust Layer's role in preventing the spread of harmful content and the necessity of upholding safety standards, as informed by surveys where 77% of IT leaders expressed concern over security risks. They introduced a framework for risk detection and scoring, customer controls and monitoring, and a responsible AI system, all aimed at creating a repeatable, reliable, and responsible AI environment. The session concluded by underscoring AI content safety as a commitment, with the Salesforce team ready to assist with any questions offstage.
Key Takeaways by Einstein:
• AI content safety is defined as a system encompassing prevention, detection, diagnostics, and mitigation of risks to maintain trust in AI applications.
• The Einstein Trust Layer provides features and guardrails to protect data privacy and promote the responsible use of AI, highlighting Salesforce's dedication to safety by design.
• Salesforce's session highlighted the introduction of new tools and benchmarks for evaluating Large Language Models (LLMs) based on trust and safety, ensuring customer control over AI content.
With sessions and hands-on activities led by product experts, visionaries, and fellow Trailblazers, Dreamforce offers a deep dive into the latest in CRM + AI + Data + Trust.
Merlinda Lu
Salesforce Developer, IBM
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