Hear from product leaders on how you can boost revenue growth through proactive service and maintenance powered by our newest manufacturing product, Connected Assets.
Important: This session is first come, first seated. You do not have a reserved seat.
Product: Agentforce Manufacturing
Session Summary by Einstein: At the recent Salesforce conference, attendees were introduced to Connected Assets powered by Salesforce, highlighting the transformational shift required in asset-centric industries to meet evolving customer expectations. The session underscored the importance of servitization and the potential of unlocking new revenue streams by connecting assets to a single source, leveraging Salesforce's platform capabilities to consolidate various IoT data streams and enabling actionable insights and preventive maintenance. Innovations such as AI insights integrated within the Salesforce platform, the Data Cloud's aggregation of manufacturing data, demonstrating Salesforce's commitment to providing a customer-centric asset monetization platform. The presentation also explored the transition from reactive to proactive and prescriptive service support, emphasizing the significance of asset telemetry, and field service enhancements to improve technician efficiency, all working in unison.
